Cage Supervisor

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Cage Supervisor

Salary: $65,000 +

Status: Full Time

Shift: Graveyard

Lead with impact in our vibrant casino as a Cage Supervisor! Oversee and coach your team to ensure top-notch guest service and strict compliance with gaming regulations. Resolve issues, keep the team informed on promotions, and handle cash with precision. Maintain a clean, safe work area and make key decisions to drive success. If you're ready to lead a high-energy team and thrive in a fast-paced environment, apply now and elevate your career with us.

• Supervises, trains, coaches, and disciplines the Cage team.
• Ensures compliance with Company policy and gaming regulations
• Assists with resolving guest service and Team Member Issues
• Ensures the Cage team is well informed regarding casino operations and marketing promotions
• Processes documentation based on the current Company policy and gaming regulations
• Checks guests for proper identification
• Maintain a tidy and safe work area
• Absolute highest level of guest service at all times
• Accuracy with cash, chip handling and documentation organization
• Must make decisions based upon current Management directions
• Knowledgeable of current and upcoming promotions
• Communicates to other shifts and management

• Ability to obtain and maintain a Colorado Support Gaming License.
• Prior supervisory experience required
• Cash handling experience preferred
• Basic proficiency with computers and 10-key.
• Must be able to perform duties for a shift in a standing position.
• Must be able to walk, sit, squat and reach with hands and arms. 
• Must be able to lift heavy items

Full-time team members (30+ hours) will enjoy the following benefits and perks:

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part-time and full-time team members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.