Capture Manager

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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PRIMARY PURPOSE:

The Capture Manager serves as a key member of the Strategy, Business Development, and Partnership team with responsibility across the full sales cycle. The manager gathers and analyzes business intelligence, develops pipeline forecasts, and leverages CRM/research tools to inform business decisions and growth. The Capture Manager leads the development and execution of capture strategies, proposals, and client presentations while supporting contracting, implementation, and program go-live. Operating as an individual contributor with influence, the Capture Manager guides cross-functional teams, strengthens organizational capacity, and contributes to the knowledge base and training opportunities for business development. The Capture Manager is responsible for expanding market presence, strengthening brand reputation, and positioning the organization’s long-term success in business development for casualty and emerging business lines.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Contributes to pipeline forecasting, lead capture, and competitive analysis tools and dashboards using Microsoft CRM, GovWin, LinkedIn, and AI-assisted research tools to support business goals.
• Conducts market research and analysis on clients, stakeholders, partners, and competitors to inform Business Development Plans.
• Supports business cases for targeted opportunities  by developing value propositions, risk/benefit analyses, revenue projections, and alignment with organizational growth goals
• Engages across all stages of the sales cycle, including forecasting, lead capture, proposal development, client presentations, contracting, implementation, and program go-live and  developing strategies for proposal deliverables, including, partner strategies, staffing plans, pricing approaches, and technical summaries, in partnership with the growth leader.
• Develops and writes presentations and related post-proposal materials for client sales opportunities.
• Tracks and reports on metrics and ROI for capture strategies, lead conversion rates, and proposal success rates to inform continuous improvement and business development decision-making.
• Provides training, coaching, and technical guidance to proposal and business development teams under the direction of the growth leader.
• Initial focus on casualty business development with the potential to expand into additional lines including absence management, property, and specialty lines, as organizational priorities evolve.
• Provides insights into weekly updates and periodic briefings for decision-makers and key business contributors.
• Creates compelling client-facing content, including white papers and persuasive marketing materials outside of the sales cycle that clearly communicate organizational value and differentiators.
• Maintains networks of local partners (e.g., brokers, MBE/WBE firms) relevant to the business.
• Serves as a strategic thinker for the brand and organizational positioning and supports stakeholder engagement strategies.
• Serves as an individual contributor with influence, providing direction across teams without direct supervisory responsibility.
• Attends industry events in representation of the business development team and supports strategy related industry event as needed.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

Bachelor’s degree in marketing, business administration, or a related field from an accredited college or university preferred.

Experience

At least eight (8) years of relationship building, capture/proposal management, and strategic planning in the claims management or risk management area or equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral communication skills, including presentation skills
• Strong writing skills with the ability to craft clear, persuasive, and tailored business development content
• PC literate, including Microsoft Office products, LinkedIn, and AI-assisted research tools
• Demonstrated competency leveraging CRM platforms like Microsoft Dynamics CRM for pipeline management and reporting
• Ability to work independently, demonstrating initiative and self-motivation
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills to include empathy and active listening
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment, actively giving and receiving constructive feedback
• Ability to meet or exceed Performance Competencies
• Strong negotiation, influencing, and stakeholder engagement skills

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.