Case Manager - THP+, Transitional Living Services

About Bill Wilson Center:

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center!  

Job Summary:

The program provides intensive community-based services to young adults (ages 18-24) identified as former foster or probationary youth, and relies on a diverse staff and innovative program model to effectively meet the needs of this underserved and often marginalized population. Specific supports and services offered by this team for TAY housing include: case management/referral to mental health services, housing search, skill building (independent living, vocational, community safety, and emotional/behavioral), socialization and recreational activities, peer and family relationship building, academic support and coordination, employment exploration, and permanent housing search support.

Essential Duties/Responsibilities:

• Intake and assessment services.
• Provide case management services to youth in program.
• Assist youth in skills-building including independent living skills and parenting skills.
• Assist youth with developing educational and vocational plans.
• Assist youth with child care arrangements; have regular communication with child care providers and parenting instructors.
• Provide referral assistance to legal services (LACY), health services, drug and alcohol services and mental health services.
• Assist youth in developing and implementing an "Individualized Program Plan" to meet long-term housing and independent living needs.
• Utilize community resources to meet needs of youth in the program.
• Maintain statistical data and complete reports as appropriate.
• Attend agency and other program meetings as appropriate.
• Must be able to communicate effectively, get along with coworkers and management and deal effectively and professionally under pressure.
• Monitor Clients housing conditions (residence) to ensure safety and/or cleanliness issues are addressed in a timely manner.
• Ensure cleanliness and tidiness at THP+ office sites.  Report maintenance issues to manager or Facilities Manager immediately.
• Ensure that any BWC vehicles used are kept tidy and that any maintenance or safety issues are reported to the Facilities Manager immediately.
• Regular attendance is a requirement of the position.
• Work with outside agencies to ensure quality of care for youth and their children.
• Other duties may be assigned.

Education and Experience:

• Bachelor’s Degree in Counseling, Social Work or related field from a four-year college or university or equivalent combination of education and experience. 
• Housing needs and assistance experience required. 
• Experience working with culturally diverse population.
• Personal or lived experience with the criminal/legal system, housing instability, social services, or other systemic challenges is valued. 

Required Skills/Abilities:

• Ability to work with basic mathematical concepts as required for reporting
• Driving is a requirement of the job.  Must have possession of current driver’s license, access to a vehicle and personal automobile insurance. 
• Current CPR and First Aid Certification required (or complete within 30 days of hire). 
• Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations.
• TB test required.
• Ability to work with basic mathematical concepts as required for reporting
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.  Internet research skills are a plus

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; stand, use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate

Salary Range:

$25.00 - $30.00 per hour/year.

Employee Benefits & Perks:

We offer a generous compensation package for full-time employees that includes the following:

• 4 Weeks Accrued PTO
• 14 Paid Holidays Per Year
• Paid Health, Dental, Vision & Voluntary Life Insurance Plans
• Flexible Spending Plans for Medical, Dependent Care, Parking and Transit
• 401 (K) Retirement Plan
• 24/7 Employee Assistance Program
• Upward Career Mobility
• Discounts and Savings through Tickets At Work and LifeMart  

EEO:

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.