The Charge Posting Supervisor is responsible for overseeing the daily operations of the Workers' Compensation charge entry team. This role ensure accurate, timely, and compliant charge posting for all workers' compensation accounts. The Supervisor provides guidance, quality oversight, workflow management, reporting, and escalation support while partnering closely with billing, coding, denial management, clinic operations, and the Charge Entry (CE) team to optimize revenue cycle performance. This position also serves as the liaison for charge hold resolution between clinic staff and the CE team and provides operational support across revenue cycle functions as business needs require.
*This is a remote role. We are only hiring in the following states: AZ, CA, NM, NV, OR, TX and WA.
What you will do:
- Lead the day-to-day operations of the Workers' Compensation charge entry team
- Ensure accurate and timely posting of all Workers' Compensation charges in accordance with payer requirements and internal service level expectations (SLAs)
- Monitor work queues, productivity, and aging to ensure timely resolution of assigned work
- Review quality audits and provide coaching and feedback to staff to improve accuracy and reduce rework
- Serve as the primary escalation point for complex Workers' Compensation billing or charge entry issues
- Collaborate with coding, billing, denial management, clinic operations, and other revenue cycle teams to resolve documentation, charge, and claim discrepancies
- Act as the primary liaison between clinic staff and the Charge Entry (CE) team to facilitate timely resolution of charge holds and documentation issues impacting charge posting
- Ensure compliance with state-specific Workers' Compensation billing guidelines, payer requirements, and organizational policies
- Train, onboard, and support new charge entry staff within the Workers' Compensation team
- Identify trends in errors, denials, charge holds, or workflow delays and recommend process improvements
- Develop, maintain, and distribute operational report related to productivity, quality, backlog, charge holds, turnaround times, and other key performance indicators (KPIs)
- Analyze reporting data to identify opportunities for workflow improvements and operational efficiencies
- Assist with coverage across revenue cycle functions as needed to support business continuity, staffing needs, and departmental priorities
- Perform other duties as assigned
Qualifications:
- 3-5+ years of medical billing or charge entry experience
- Strong knowledge of California Workers' Compensation billing rules and requirements
- Prior lead, senior, or supervisory experience preferred
- Experience with EHR/PM systems (e.g., IMS, ECW, Prognosis, or similar)
- Strong attention to detail and understanding of CPT/ICD coding fundamentals
- Excellent communication and problem-solving skills
- Ability to manage priorities in a fast-paced, high-volume environment
Compensation Range:
$89,000 - $96,000 annually
All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.
Why You'll Love Working Here:
- Amazing work/life balance
- Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
- 401(K) Plan with Employer Matching
- License & Tuition Reimbursements
- Paid Time Off
- Holiday Pay & Floating Holiday
- Employee Perks and Discount Programs
- Supportive environment to help you grow and succeed
Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC.
Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.
Monday-Friday, 8am-5pm
40
Boomerang Healthcare Walnut Creek, California, USA Office
165 Lennon Ln, Walnut Creek, California, United States, 94598 2490
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