Chief of Staff to the CRO

The Office of the CRO is responsible for orchestrating OpenAI’s global go-to-market (GTM) motion, driving scalable commercial growth, and deepening strategic customer relationships. We empower the CRO with operational clarity, executive alignment, and organizational leverage—ensuring OpenAI’s revenue teams move with speed, discipline, and cohesion. Our work is central to OpenAI’s ability to deploy AI products responsibly and at scale.

As Chief of Staff to the Chief Revenue Officer (CRO), you will act as a strategic force multiplier—enabling coordinated, high-impact execution across the revenue organization and broader OpenAI ecosystem. You’ll help unify strategy, operations, and communications for the CRO, ensuring alignment with C-Suite leadership, accelerating commercial opportunities, and elevating OpenAI’s presence with global customers.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

• Translate CRO vision into clear priorities and ensure execution across the GTM organization.

• Build and run operating models for the Office of the CRO, including workflows, decision frameworks, and planning rhythms.

• Lead strategic CRO customer programs, including executive briefings, innovation forums, and global customer engagements.

• Partner cross-functionally to scale GTM operations and embed customer insights into executive decisions.

• Manage CRO-level communications and external visibility, including executive updates and thought leadership.
  

• Are an exceptional cross-functional operator with strong executive presence and decision-making support experience.

• Excel at creating scalable systems that drive strategic clarity and operational execution.

• Bring a strong understanding of GTM motions, customer engagement, and enterprise SaaS dynamics.

• Are energized by fast-paced, high-impact environments where you can influence at the highest levels.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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