Chief of Staff (Office of the CEO)

Location: San Francisco (100% In-Office)
Experience: 3+ years

Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months.

Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.

You’ll operate as a force multiplier to the CEO, keeping him focused on the highest-leverage work, running core operating rhythms, and owning cross-functional projects that don’t have a natural home yet.

This is a hands-on, generalist role that blends lightweight program management, strategic thinking, and follow-through. You’ll bounce between preparing the CEO for key meetings, driving high-priority initiatives across teams, and stepping in when he's unavailable.

You have a strong bias to action.

You have broad strategic knowledge, and operations strength.

You feel comfortable being a trusted representative of the executive team both internally and externally.

You are also one of the following:

• Ex-consultant (Bain/BCG/McKinsey) or equivalent strategic background, with strong financial modeling and exec-facing communication

• High-growth startup BizOps operator who has helped drive OKRs and cross-functional projects

• Chief of Staff / Office of the CEO operator who has run executive cadences, handled sensitive initiatives, and driven follow-through

• Ex-startup founder (backed by YC or a Tier 1 venture capital firm)

• Private Equity / Investment Banking, bringing disciplined execution in ambiguous environments

• Competitive total compensation

• Full health, dental, and vision coverage

• Equinox membership

• Snacks, coffee, and DoorDash credits

• Late-evening rides home covered