The Collateral Specialist monitors collateral for timely delivery, communicates with banks and Correspondents, and clears exceptions for loan purchases.
Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide.
Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.
This position is responsible for monitoring all collateral for timely delivery and clearing all collateral exceptions. The Collateral Specialist ensures delivery of all collateral for loan purchase.
Job Duties and Responsibilities
- Track daily collateral shipped reports to ensure timely delivery of collateral from Correspondents to the applicable warehouse banks.
- Contact Correspondents regarding any outstanding collateral packages and exceptions.
- Communicate with warehouse banks to clear Correspondent loans for purchase.
- Run daily funded allocation reports and request notes to be shipped from the applicable warehouse bank to Investors.
- Check daily outstanding aged collateral reports.
- Assess timely Correspondent MERS Beneficial Interest and Servicing transfers.
- Monitor daily warehouse bank exception reports and clear accordingly.
- Other duties as assigned.
Qualifications and Education
- High school diploma or equivalent required
- 1 year prior experience in the mortgage banking industry required
- Experience performing MERS online system activities strongly desired
- Excellent written, verbal, and interpersonal communication skills essential
- Exceptional attention to detail with the ability to consistently prioritize and produce accurate work within set deadlines required
- Ability to manage time and multi-task in a fast-paced environment with heavy volume of transactions is crucial
- Strong commitment to customer and associate service
- Excellent problem-solving skills
- Ability to use independent judgment skills essential to making quick decisions within written policy and standard operating procedures
- Proven aptitude to work in both a team and individual environment
- Proficiency with computer systems including MS Office (Word, Excel, and Outlook) and Internet Browsers
- Knowledge of DataTrac a plus
Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza's workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza's workforce.
Plaza's employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza's employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.
This information is provided by Plaza Home Mortgage, Inc. as a courtesy to its mortgage professional clients and the public and is meant for instructional purposes only. None of the information provided is intended to be legal advice in any context. Plaza does not guarantee, warrant, ensure or promise that information provided is accurate. Terms and conditions of programs and guidelines are subject to change at any time without notice. Any unauthorized use or distribution of this information is strictly prohibited. This is not a commitment to lend. ® 2024 Plaza Home Mortgage, Inc. Plaza Home Mortgage and the Plaza Home Mortgage logo are registered trademarks of Plaza Home Mortgage, Inc. All other trademarks are the property of their respective owners. All rights reserved. Plaza Home Mortgage, Inc. is an Equal Housing Lender. Plaza NMLS 2113
Please find our updated Privacy Policy at:
https://www.plazahomemortgage.com/privacypolicy/
Cigna’s Transparency in Coverage link for Plaza’s careers site.
https://www.cigna.com/legal/compliance/machine-readable-files
Plaza NMLS 2113
https://www.nmlsconsumeraccess.org/
Top Skills
Datatrac
Excel
Mers Online System
Ms Office (Word
Outlook)
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