The Contracts Manager will oversee contracting support for U.S. Public Sector opportunities, manage legal aspects of RFPs, and improve contracting processes.
Everbridge, a global leader in critical event management helps enterprises and government organizations anticipate, mitigate, respond to, and recover from critical events keeping people safe and organizations running. It delivers this primarily through its SaaS-based Critical Event Management (CEM) platform, along with managed services and support.
We’re hiring a Contracts Manager to serve as front-line contracting support for U.S. Public Sector opportunities including ownership of the Legal workstream for RFP responses and to provide commercial renewal execution support. This role will also help build and improve contracting processes, especially across SLED, RFPs, and renewals, and may take on additional responsibilities within the Legal function (e.g., insurance program support and intellectual property
What you'll do:
- Review, negotiate, and manage SLED agreements from intake through signature (customer terms, award documents, exhibits/addenda, and required forms).
- Identify and drive resolution of common public-sector issues (required clauses, certifications, insurance, data/privacy/security requirements), partnering with internal stakeholders as needed.
- Help develop and standardize SLED contracting playbooks, templates, and intake/triage processes to reduce cycle time and improve consistency.
- Own the Legal portion of RFP/RFI responses: intake, project planning, deadline management, drafting legal responses, and coordinating cross-functional inputs.
- Build and maintain reusable response assets (standard language, “must-have” exceptions, review checklists) and continuously improve the RFP Legal response process.
- Support the channel sales team by negotiating reseller agreements and resolving issues that arise when selling to end-customers
- Support renewal execution by triaging customer terms at renewal, resolving PO vs. quote conflicts, and ensuring clean documentation and order mechanics.
- Provide guidance on renewal mechanics (auto-renewal language, notice timing, short extensions/bridge language, and common renewal exceptions requiring approvals).
- Develop and improve renewal workflows (templates, approval paths, escalation rules, and “renewal hygiene” practices) with Legal Ops and cross-functional partners.
- Contribute to other Legal team priorities within scope, which may include insurance program administration/support (e.g., certificates, contracting-related insurance questions, coordination with brokers) and intellectual property support (e.g., intake/coordination for trademarks, basic IP terms triage, and routing to counsel as appropriate).
- Take on other Legal operational responsibilities to help keep work moving and improve team scalability.
Drafting, reviewing, redlining, and negotiating a variety of agreements (MSAs, NDAs, DPAs, SOWs, SaaS agreements).
Public Sector (SLED/SLG) contracting
RFP legal response ownership
Channel sales, Commercial renewals + Customer contracting admin
Additional Legal support
What you'll bring:
- Experience supporting public sector contracting (SLED) and comfort navigating procurement-driven customer terms.
- Experience supporting RFP responses, including drafting legal sections and managing deadlines across stakeholders.
- Working knowledge of renewal contracting workflows (auto-renewal, notice, PO term conflicts, order/quote mechanics).
- Demonstrated ability to build and improve process (templates, playbooks, workflows, intake/triage).
- Strong project management, attention to detail, and clear, practical communication skills.
Preferred Experience/Qualifications
- Familiarity with common SLED procurement vehicles and post-award modifications.
- Experience improving contracting operations (playbooks, clause libraries, CLM/intake workflows).
- Understanding of revenue impact, deal structure, pricing terms
- Experience with CLM platforms (e.g. Salesforce)
- Familiarity with AI-enabled tools for contract review, redlining, and workflow automation
- Strong working knowledge of Microsoft 365, collaboration tools (e.g. Slack), document tools (e.g. Adobe), and the ability to quickly learn and adapt to new legal tech and workflow automation tools
- Experience supporting channel sales with a working knowledge of channel sales model, as well as negotiating reseller and distributor – var agreements
The reasonably estimated salary for this role at Everbridge ranges from $75,300 - $100,400 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.
Fair Chance Statement US & Canada
We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law.
For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:
- Access to sensitive or confidential information, such as financial records, proprietary data, or client information.
- Management of cash, company funds, or other valuable assets.
- Work in environments requiring heightened security measures.
- Compliance with contractual or regulatory requirements specific to the position.
We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Everbridge San Francisco, California, USA Office
594 Howard St, San Francisco, CA, United States, 94105
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead and coach regional sales leaders and direct reps to drive new business and revenue growth. Own territory and quota planning, forecasting, pipeline management, C-level engagement, partner collaboration, and cross-functional alignment. Recruit and develop talent, support field teams to close deals, and retain/expand customer accounts while executing strategic sales initiatives to meet quarterly and annual targets.
Top Skills:
AICRMServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead technical architecture and platform strategy for ServiceNow implementations across federal customers. Advise executives and engineering teams on instance strategy, integrations, governance, cloud application design, and technical debt reduction. Scope engagements, support sales, contribute leading practices, mentor others, and ensure long-term platform health and adoption.
Top Skills:
AIAPIsCloudIntegrationsServicenow
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Develop, deploy, and maintain RTOS and Linux (Yocto) configurations and hypervisor (Xen/KVM) integrations for safety-critical systems. Lead technical design, testing, performance analysis, and verification activities. Provide subject-matter expertise, tooling/process improvements, and support software lifecycle from requirements through deployment.
Top Skills:
Arinc 653BazelBootloadersBuildrootCC++ClangDevice DriversDockerGccGitGitlab CiKvmLinux KernelPodmanPosixPythonRtosRustXenYoctoYocto Linux
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
