CRM Strategist - Hubspot

This is a remote position.

Our client is looking for a Bilingual CRM Strategist – HubSpot (English & French) to help design, optimize, and scale CRM systems that support revenue growth and operational efficiency. They operate within the digital marketing and revenue operations space and have built a strong reputation over the past few years for delivering scalable, data-driven solutions to growing businesses.

This role is ideal for someone who understands both the technical and strategic sides of HubSpot, enjoys working cross-functionally with marketing, sales, and operations teams, and is fluent in both English and French.

The ideal candidate combines strong technical expertise with a hands-on, execution-focused mindset and can communicate effectively with English-speaking and French-speaking stakeholders.

• Lead large-scale HubSpot implementation and optimization projects aligned with client business and RevOps goals.
  

• Own the configuration, structure, and ongoing management of HubSpot CRM environments across Marketing, Sales, Service, and Operations.
  

• Design CRM architectures that support the full customer lifecycle, from lead acquisition through retention.
  

• Translate business requirements into scalable workflows, automations, pipelines, lifecycle stages, properties, and reporting.
  

• Ensure data integrity, governance, and reporting accuracy, keeping ROI and client outcomes as a top priority.
  

• Communicate effectively in both English and French with clients, stakeholders, and internal teams to understand requirements and provide technical guidance.
  

• Serve as a trusted advisor to senior client stakeholders, providing guidance, training, and ongoing support in both languages when needed.
  

• Identify strategic opportunities to expand project scope and recommend complementary services when appropriate.
  

• Stay informed on HubSpot product updates, industry trends, and best practices to keep client solutions future-ready.
  

• Document processes, configurations, and best practices to support long-term scalability and team knowledge sharing.
  

• Mentor CRM Specialists and collaborate with internal teams to ensure high-quality delivery.
  

• Fluency in both English and French is mandatory, with excellent written and verbal communication skills in both languages.
  

• 5+ years of hands-on experience building and optimizing solutions within the HubSpot platform.
  

• Proven experience leading HubSpot or CRM implementation projects in a strategic role.
  

• Strong understanding of CRM architecture, automation logic, data modeling, and reporting.
  

• Experience working with integrations, data mapping, and CRM migrations at a strategic level.
  

• Ability to communicate technical concepts, project updates, and CRM recommendations clearly to both English-speaking and French-speaking stakeholders.
  

• Ability to manage multiple projects while maintaining strong attention to detail.
  

• Excellent communication, organization, and stakeholder management skills.
  

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
  

• Solid understanding of RevOps concepts across marketing, sales, and customer success.
  

• Experience working in remote, fast-paced, client-facing environments.
  

• Experience supporting bilingual or international clients in English and French is highly desirable.
  

• HubSpot certifications preferred or willingness to obtain (Trainer, Marketing, Sales, Service, RevOps).
  

• Strong preference for execution-driven professionals with a hands-on, task-oriented mindset, rather than candidates primarily focused on high-level strategy or client-facing responsibilities.