Senior Customer Growth Marketing Manager

*This is a Hybrid position requiring 4-days a week in office at our Denver or Belmont office location*

Say hello to opportunities.

 It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. 

This is where you and your skills come in. We’re currently looking for:

a strategic Growth Marketing Manager to drive our broad scale customer adoption strategy and upsell initiatives. In this pivotal role, you’ll partner with internal teams to develop and execute adoption & marketing content that maximize awareness of products across our entire customer base.
This role is an individual contributor.

Key Responsibilities

• Design and execute campaigns focused on product adoption, usage, and upsell opportunities.

• Execute campaigns alongside stakeholders across multiple channels: email, in-app messaging, webinars, and SMS.

• Develop in a fast paced environment, compelling content alongside Demand Gen and PMM to leverage in customer campaigns. 

• Create segmentation and target customer messaging based on usage patterns and needs.

• Establish clear KPIs alongside Business Intelligence for adoption and upsell success, with regular reporting across stakeholders.

• Develop data-driven campaigns to identify successful messaging, assets, and campaign insights.

• 4+ years of marketing experience with proven success in customer facing content.

• Passion for creating content with various stakeholders to unify messaging.

• Strong analytical mindset with ability to leverage data in decision-making.

• Strong communicator who is comfortable working in a rapid paced environment.

• Excellence in cross-functional and stakeholder management

• Bachelor's degree required; MBA or related advanced degree preferred.

• Background in SaaS or technology products with multiple pricing tiers.

• Proficiency with customer analytics platforms and marketing automation tools.

• Experience implementing account-based or customer marketing strategies at scale.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave 

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it.  As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.  

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in California or Colorado, the compensation range for this position is between $120,000 and $150,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of June 30th. Please apply prior to the deadline to be considered for the role.