STEM Xpert Jobs

Customer Support Engineer

STEM Xpert

Customer Support Engineer

Reposted One Month Ago

Be an Early Applicant

In-Office

South San Francisco, CA, USA

Junior

In-Office

South San Francisco, CA, USA

Junior

Onsite deskside support technician providing hardware and software support for HP/Dell laptops and desktops, IMAC activity, system imaging and setup, hardware replacement, network printer/IP troubleshooting, inventory and equipment disposal, and customer-facing support.

The summary above was generated by AI

Company DescriptionJob Description

Position - Customer Support Engineer

Location: South San Francisco, CA

Duration : 6 Months plus

This is for a Deskside Support Technician for an onsite support role. This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup.

There is all some Inventory and equipment disposal required.

Standard Deskside Support. Hardware/software support for Desktops and laptops in office environment. Will require setup and removal of systems as well.

Skills required:

Proactive and able to work with little supervision

Excellent customer service skills

Excellent Documentation skills.

Experienced with Windows Windows 7 & Vista technical support, 2 years minimum preferred.

experience supporting Office/Outlook 2007 and 2010

Experience with Network connectivity (IP setup, adding network printers)

Experience with PC setup (imaging, configuration of Windows Platform software)

Experience with installing hardware (A+ Cert required)

Will work with clients face to face and via phone.

Able to work a 7:30am or 8am shift.

Standard 40 hour work week

Additional Information

For the more Information please contact me at 734-357-8988 or sathish dot balla at tekwissen dot com

Similar Jobs

Vapi

Support Engineer

5 Days Ago

Hybrid

San Francisco, CA, USA

154K-169K Annually

Senior level

154K-169K Annually

Senior level

Artificial Intelligence • Software

Resolve technical customer support tickets across Slack, email, and Discord while meeting enterprise SLAs. Debug voice AI agents, APIs, middleware, tool-calling, latency, and integrations; determine appropriate escalations; collaborate with engineers, product, FDEs, and support teams; automate recurring solutions; create debugging documentation; and surface customer requirements for the product roadmap.

Top Skills: Event-Driven SystemsJavaScriptPlainPrompt EngineeringPylonPythonRest ApisSipStructured OutputsTelephonyTwilioVapi CliVoice AiWebhooksWebrtc

TRUMPF

Support Engineer

11 Days Ago

In-Office

Santa Clara, CA, USA

34K-58K Hourly

Entry level

34K-58K Hourly

Entry level

Software • Industrial

Provides on-site and remote technical support for sheet metal processing and laser machines. Troubleshoots, repairs, and diagnoses equipment issues; trains customers on machine operation and basic repairs; collaborates with internal technical teams; documents service activities; and manages tools, vehicles, equipment, and parts inventory. Requires customer communication, independent scheduling, occasional overnight travel, physical lifting, and safe operation of forklifts or overhead cranes.

Top Skills: Cnc EquipmentDrafting And Modeling SoftwareElectronicsHydraulicsLaser TechnologyMachine ToolsMechanicsExcelMS OfficeMicrosoft PowerpointRemote Diagnostics ToolsWiring

Boeing

Support Engineer

6 Days Ago

In-Office

153K-207K Annually

Mid level

153K-207K Annually

Mid level

Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing

Lead customer-facing satellite operations engineer responsible for 24/7 support, anomaly response, investigations, and RCCA. Acts as primary Boeing contact for commercial, civil, and DoD satellite customers, provides systems-level guidance across propulsion, GNC, avionics, and power, manages customer portfolios, communicates with stakeholders, and drives operational improvements and feedback into spacecraft design.

Top Skills: AstrodynamicsAvionicsConopsGncMission SystemsOrbital MechanicsPropulsionRccaReal-Time Satellite OperationsSatellite OperationsSimulationSpace Systems

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
Major Tech Employers: Google, Apple, Salesforce, Meta
Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine