Data Center Technician (Santa Clara, CA)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is in search of a skilled Data Center Engineer to assist in Integrating, Testing, and Configuring Data Center Hardware. The Data Center Engineering role is a hands-on role performing systems integration activities as well as supporting our warehouse team in preparing hardware for integration and shipping. The candidate must be experienced in data center best practices, Linux, computer hardware components and networking. 

We are currently open to candidates that are within a reasonable commuting distance to Reno, NV, as this is an on-site role.

What You'll Do:

• Unbox, inventory, and deploy servers, storage, and other equipment in racks/cabinets in data centers

• Cable copper, fiber, and power between servers and end points

• Troubleshoot failed components

• Manage vendors by producing clear and supported bug reports and troubleshooting problems

• Manage supplemental onsite data center contractors

• Produce periodic status reports on utilization, progress, downtime, performance and costs.

• Work with capacity planning and sales to ensure support needed growth

• Gather historical trends to use for forecasting growth.

• Troubleshoot performance problems

• Work with service teams to optimize performance

What You'll Need:

• 4+ years’ experience preferred with direct experience managing servers and/or data centers to support business goals

• Understand and follow optimal standards for cabling

• Familiar with copper and optical network cabling

• Understand power cabling and relationship between Volts, Amperes, Watts.

• Document structured cabling

• Document rack placement

• Document vendor, model, serial numbers

• Lift up to 75 lbs

• Familiar with torquing and methods for securing servers in data center cabinets

• Familiar with command line interfaces

• Basic familiarity with Linux and other common operating systems

• Working knowledge of Excel and able to produce reports

• Familiar with server, storage, and Internet technologies

• Ability to communicate technical detail into succinct and fact-based business terminology, both verbally and in writing

• Customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product

• Ability to use independent judgment to make sound, justifiable decisions and take action to solve problems

• Strong leadership skills with demonstrated ability to prioritize and execute in a methodical and disciplined manner

• Aversion to buzzwords

• Ability to plan, organize and prioritize work independently and meet deadlines

• Ability to work in a collaborative, team environment

Bonus Points:

• Knowledge with routing systems such as Cisco, Linux, Arista.

• Familiarity with PDUs (“Power Distribution Units”)

• Experience running large scale operations in a datacenter

#LI-LY1

#HTF

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

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