Work with trading, operations, and reporting teams to identify and prioritize data quality and operational issues. Build SQL/Python-based data solutions and dashboards, perform root-cause analyses, implement fixes, and support scaling and documentation while aligning to controls and stakeholder requirements.
Join our team where you can contribute to every trade, settlement, and investment decision the bank makes.
As a Data Operations Strategy Analyst within the Instrument Reference Data team, you will work at the intersection of data, operations, and business — translating complex data problems into practical, scalable solutions that improve how the bank operates. This is a role for someone who is comfortable with ambiguity. You will identify and frame problems as they emerge, prioritise what matters most, and build the analytical tools and dashboards that help teams make better decisions. You will partner closely with stakeholders across trading, operations, and reporting to diagnose data quality issues, understand their root causes, and deliver targeted fixes.
Job responsibilities
- Identify and frame incoming data and operational challenges, prioritise what matters most, and define practical strategies to address them.
- Design and build data solutions using visualisation tools, SQL, Python, and AI-enabled platforms to support operational metrics and analytics.
- Contribute to data quality initiatives end-to-end — from problem identification through to delivery and scaling — working closely with senior team members.
- Perform root-cause analysis to uncover process inefficiencies and implement targeted improvements that reduce recurring data issues.
- Facilitate stakeholder discussions to gather requirements, align on priorities, and track progress on data quality initiatives.
- Collaborate with data teams across regions to support day-to-day data activities and maintain quality standards.
- Ensure solutions are documented and aligned to internal controls, with an awareness of associated operational and reputational risks.
Required qualifications, capabilities and skills
- Bachelor's degree
- Minimum 1 year of experience in a data, operations, quantitative, or analytical role within financial services.
- Strong analytical and problem-solving skills, with the ability to break down complex challenges and deliver practical solutions.
- Able to work independently in an ambiguous environment, managing competing priorities and knowing when to escalate.
- Strong communication skills — able to work across teams and seniority levels, extract requirements, and keep stakeholders aligned.
- Proficiency in SQL and Python for data analysis and automation.
- Hands-on experience with at least one visualisation tool (Power BI, Tableau, or Qlik) and at least one workflow or project management tool (Jira or Confluence)
Preferred qualifications, capabilities and skills
- Experience with Alteryx or similar data preparation and workflow automation tools.
- Familiarity with AI or machine learning tools applied to data quality, classification, or operational workflows.
- Experience with RPA tools such as UiPath.
- Understanding of data management principles in financial services, including governance, quality, lineage, and modelling.
- Knowledge of financial instruments, corporate action events, and data vendors such as Bloomberg, Refinitiv, ICE, or MSCI
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase San Francisco, California, USA Office
San Francisco, CA, United States
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