Deal Desk Manager

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.

Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.

As Deal Desk Manager at Mimica, you will own the coordination and execution of complex enterprise deal processes, partnering across Sales, Finance, Legal, and InfoSec to help accelerate deal velocity while ensuring rigor, alignment, and sound commercial judgment. Our environment involves highly customized enterprise deals that require structured coordination, thoughtful contract management, and the ability to navigate ambiguity across multiple stakeholders.

In the near term, you will help drive deal execution and bring structure to how we operate today. Over time, you will help build the playbooks, processes, and infrastructure that define how Deal Desk scales at Mimica.

• Own and drive the progression of deal requests through Deal Desk, ensuring stakeholders remain aligned and deals continue moving efficiently.

• Serve as the central point of coordination across Sales, Finance, Legal, InfoSec, and executive stakeholders to manage approvals, dependencies, and timelines.

• Support deal structuring, pricing approvals, discounting, and non-standard commercial terms in alignment with company policies.

• Review and manage customer contract workflows, including handling lightweight redlines, supporting contract negotiations, and escalating more complex legal matters where appropriate.

• Partner with internal stakeholders to support security questionnaires, customer diligence requests, RFPs, and related deal requirements.

• Build and improve repeatable workflows, playbooks, templates, and approval pathways to improve deal velocity and reduce operational friction.

• Help standardize common commercial and contractual positions while identifying opportunities for automation, tooling, and process improvement.

• Contribute to the long-term design and scaling of the Deal Desk function, helping shape how the team and operating model evolve over time.

• 4–7 years of experience in Deal Desk, Commercial Operations, Contracts Management, Sales Operations, or related roles within B2B SaaS or enterprise software.

• Experience supporting complex, negotiated enterprise deals involving customized commercial terms and contract workflows.

• Strong understanding of SaaS pricing models, enterprise procurement processes, and contract mechanics.

• Experience coordinating cross-functional processes involving Sales, Finance, Legal, and security or compliance stakeholders.

• Strong judgment, prioritization, and project management skills in fast-paced environments with competing deadlines.

• Excellent communication skills, with the ability to influence and collaborate across multiple stakeholder groups.

• A builder mindset, with a demonstrated ability to bring structure to ambiguity and improve processes as you go.

• Familiarity with Salesforce, PandaDoc (or other CPQ / Proposal platforms), QuickBooks (or other invoicing/accounting tools), and contract lifecycle management systems (e.g., Ironclad, DocuSign CLM).

• Familiarity with Supplier portals like Coupa, SAP Ariba, and other enterprise procurement platforms.

• Experience negotiating legal contract terms, especially in the context of SaaS agreements, data protection, and liability.

💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.

🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.

💻 Company-issued laptop, remote setup stipend, and co-working budget

📍 Flexible schedules and location

☀️ Ample paid time off, in addition to local public holidays

🍼 Enhanced parental leave

🧘‍♀️ Health & retirement benefits

📖 Annual learning & development budget

🌴 Annual workaways and regular virtual & in-person socials

🌍 Opportunity to contribute to groundbreaking projects that shape the future of work

Note: Some benefits may vary depending on location and role