Lead a development team to design, build, and maintain conversational AI solutions on the Kore.AI platform. Architect scalable chatbots, implement NLP/NLU, integrate Kore.AI APIs, collaborate with product/UX/QA, drive CI/CD pipelines with DevOps, perform code reviews, mentor developers, and troubleshoot production issues.
Job Title: Lead Developer - Kore.AI
Job Description:
As a Lead Developer at Kore.AI, you will be responsible for leading a team of developers in designing, developing, and maintaining conversational AI solutions using the Kore.AI platform. You will play a critical role in the development lifecycle, from requirements gathering to deployment, ensuring the delivery of high-quality and innovative conversational experiences.
Responsibilities:
- Lead a team of developers in the design, development, and maintenance of conversational AI solutions using the Kore.AI platform.
- Collaborate with cross-functional teams, including product managers, UX designers, and quality assurance, to gather requirements and translate them into technical specifications.
- Architect and design scalable and robust conversational AI solutions that align with project goals and requirements.
- Develop chatbots and virtual assistants using the Kore.AI platform, utilizing programming languages, scripting, and Kore.AI APIs and tools.
- Implement natural language processing (NLP) and natural language understanding (NLU) capabilities to enable intelligent and context-aware conversations.
- Ensure code quality and adherence to best practices, perform code reviews, and provide technical guidance and mentoring to junior developers.
- Work closely with DevOps teams to establish continuous integration and deployment pipelines for efficient and automated software releases.
- Troubleshoot and resolve technical issues and bugs, ensuring smooth operation of conversational AI solutions.
- Stay up to date with the latest trends and advancements in conversational AI, natural language processing, and related technologies, and apply them to improve development processes and outcomes.
- Provide technical leadership, guidance, and support to the development team, fostering a collaborative and innovative work environment.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus.
- Proven experience as a software developer, with expertise in designing and developing conversational AI solutions.
- Strong proficiency in programming languages such as Java, Python, or JavaScript.
- Experience working with conversational AI platforms, specifically Kore.AI, and familiarity with its APIs and tools.
- Solid understanding of natural language processing (NLP) and natural language understanding (NLU) concepts and technologies.
- Experience with cloud platforms such as AWS, Azure, or GCP, and knowledge of containerization technologies like Docker.
- Excellent problem-solving and debugging skills, with a keen attention to detail.
- Strong leadership and team management skills, with the ability to mentor and guide developers effectively.
- Familiarity with agile software development methodologies and tools.
- Excellent verbal and written communication skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.
As the Lead Developer for Kore.AI, you will have the opportunity to lead and contribute to the development of cutting-edge conversational AI solutions. Your technical expertise, leadership skills, and passion for innovation will drive the success of the team and enable the delivery of exceptional conversational experiences.
Photon San Francisco, California, USA Office
San Francisco, United States
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