Sets up and maintains online-learning course content across student information systems, learning management systems, archives, dashboards, and related tools. Configures LMS integrations, prepares multimedia assets, verifies data, tracks asset usage with SQL and analytics, resolves technical issues, and produces workflow reports. The role requires strong organization, technical aptitude, collaboration, adaptability, and experience with online-learning systems.
Position Summary:
The Digital Assets Coordinator is responsible for day-to-day work involved with setting up and maintaining Penn Foster Group course content in the various systems used to deliver that content to learners, including the Student Information System, the Learning Management System, source file archives, project schedules and information dashboards, and all other systems, tools, and applications. This position is responsible for meeting deadlines and managing time and priorities efficiently.
Essential Job Functions:
- Complete and maintain SIS builds for assets, lessons, courses, and programs.
- Entering and verifying data used for course setup and delivery.
- Assign, record, and track unique numbers for assets of all types.
- Prepare and deploy audio, PDF, and video files for delivery through online courses.
- Set up technical aspects of LMS course connections to ensure interoperability with various systems for seamless course delivery.
- Leverage data analytics and SQL to cross-reference, track usage, identify trends, and optimize asset management.
- Solve issues through collaboration, open communication, and creative problem-solving.
- Learn new programs and platforms quickly, drive continuous improvement, share knowledge and lessons-learned with team.
- Create and provide regular reports on personal and team-assigned workflows.
Knowledge, Skills, Abilities:
- Education: Bachelor’s Degree or equivalent experience.
- Experience: Online-learning systems experience is required. Proven experience being highly organized and process-driven. Experience working and communicating with technology and instructional design teams is preferred.
- Computer Skills: HTML, CSS, JavaScript experience is required. Experience with Anthology Student, Instructure Canvas, D2L Brightspace, Atlassian Jira and Confluence, and Microsoft 365 is preferred. SQL, Git, and Tableau experience is a plus.
- Certificates & Licenses: None
- Other Requirements:
- Ability to work in a fast-paced, production-based environment.
- Forward-thinking; someone who learns and adapts quickly.
- Ability to prioritize assignments and be flexible and respond to changes in those priorities.
- Collaborative and professional work ethic.
- Must have a love for creating great products.
Working Conditions & Hiring Process
- U.S. Work Location Requirement: All employees must reside in and perform work within the United States. We do not support international remote work arrangements for this role.
- Travel Expectations: While this is a remote position, occasional travel may be required for team meetings, company events, conferences, summits, and similar activities. Candidates must be willing and able to travel as needed.
- On-Camera Work Environment: We operate in a highly collaborative, remote, on-camera culture. Employees are expected to be on camera during meetings unless extenuating circumstances apply.
- Recorded Video Interviews: All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.
- Background Checks: Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.
- Identity Verification (Form I-9): As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.
About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.
Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.
What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs.
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