Palo Alto University (PAU) is a private, nonprofit university located in the heart of Silicon Valley with a singular focus on mental and behavioral health education. For five decades, PAU has been dedicated to addressing pressing and emerging challenges affecting individuals, organizations, and communities, preparing practitioners and scholars to meet the evolving needs of contemporary society. With an enrollment of approximately 1,200 graduate students and a small cohort of undergraduate students, the University offers a comprehensive portfolio of bachelor’s, master’s, doctoral, and professional programs delivered through innovative online, hybrid, and residential modalities.
PAU is distinguished by faculty who are nationally and internationally recognized for their contributions to research, teaching, and clinical practice. Through rigorous academic preparation, applied research, and extensive hands-on clinical training, PAU equips students with the knowledge, skills, and professional judgment required for meaningful impact in the behavioral health fields. Together, these elements define PAU’s mission-driven approach to education and its legacy of preparing confident, competent, and compassionate professionals who make a difference in the communities they serve.
Position Description
The Director of Academic Integrity and Resolution provides leadership and oversight for student academic performance processes, institutional policy governance, and compliance alignment across the University. Reporting to the Provost and Vice President for Academic Affairs, this role ensures that community standards, resolution procedures, and institutional policies are implemented consistently, equitably, and in alignment with regulatory and accreditation requirements.
The Director oversees student academic performance issue resolution processes while also leading the review, coordination, and alignment of institutional policies, including program handbook provisions, catalog policies, and related governance documents. Experience with Title IX processes is strongly preferred, as the Director will collaborate with the Title IX Coordinator to support institutional compliance activities.
Reports To: Provost & Vice President for Academic Affairs
Operations Location: Residential (Hybrid flexibility may be available)
Employment Status: Full-Time Exempt Staff
Summary
The Director serves as a key leader within the Office of the Provost responsible for advancing institutional integrity through coordinated student academic performance issue resolution, policy development, and compliance oversight. This position ensures that academic performance matters are addressed in a fair and consistent manner while strengthening institutional policy frameworks to align with federal, state, and accreditation standards.
This role integrates community standards administration with policy governance and compliance coordination, ensuring consistency across student-facing and academic policy documents.
Key performance indicators include:
- Timely and equitable resolution of student academic issues
- Clear and aligned institutional policies across program handbooks and catalog
- Accurate and consistent policy communication
- Effective documentation and compliance coordination
- Cross-functional collaboration across departments
The responsibilities described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. The list of duties serves to provide examples, rather than limit the scope of work assignments.
- Support preparation of required reports and compliance documentation
- Lead oversight of student academic issue resolution processes
- Manage intake, review, and resolution of student academic cases in alignment with institutional standards
- Ensure procedures are fair, consistent, and educational in nature
- Maintain case documentation and ensure procedural integrity
- Serve as a resource to academic leadership in complex academic student matters
Institutional Policy Governance & Alignment
- Lead systematic review and coordination of program handbook policies, catalog policies, and related academic governance documents
- Ensure consistency and alignment across institutional publications and procedural documents
- Partner with academic and administrative leadership to revise and update policies as needed
- Monitor regulatory and accreditation requirements and recommend policy updates accordingly
- Develop and maintain a centralized policy tracking and review process
Compliance Coordination & Title IX Coordinator for Students
- Serve as PAU’s Title IX Coordinator for students by supporting procedural alignment and documentation
- Assist in implementing policies related to civil rights compliance and reporting obligations
- Support compliance documentation and institutional reporting processes
- Monitor evolving regulatory guidance and assist in updating institutional policies
Education, Training & Institutional Collaboration
- Develop and deliver educational programming related to community standards, policy awareness, and reporting responsibilities
- Serve as liaison among Academic Affairs, Student Success, People Operations, and other units to ensure alignment of conduct and policy practices
- Contribute to institutional risk mitigation discussions and strategic planning efforts
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree required; Master’s degree preferred in higher education administration, public policy, law, counseling, or related field
- Minimum of 5 years of progressive experience in student conduct, Title IX processes, compliance coordination, or institutional policy administration
- Demonstrated experience reviewing and revising policy documents
- Strong understanding of regulatory frameworks affecting higher education
- Excellent written and verbal communication skills
- Ability to manage sensitive matters with discretion and sound judgment
Preferred Qualifications:
- Experience supporting Title IX processes
- Familiarity with accreditation standards and regulatory reporting
- Experience coordinating cross-departmental policy review cycles
- Background in conflict resolution or restorative practices
No Discrimination: The University is an equal opportunity employer and is firmly committed to non-discrimination in its hiring and other employment practices and in the application of its personnel policies. In compliance with all applicable federal and state laws, except where a bona fide occupational qualification exists, employment decisions will be made irrespective of the staff member's backgrounds of race, color, religion, religious creed, ancestry, national origin, age (except for minors), sex, marital status, citizenship status, military service status, sexual orientation, medical condition (cancer-related or genetic condition), disability and/or any another status protected by law.
As provided by law, and when it is requested to do so, the University will offer reasonable accommodations to individuals with disabilities, if the individual is otherwise qualified to safely and to the University's standards of quality of work, perform all essential functions of the position and if it will be done without undue hardship to the University.
PAU has a high-quality work environment that attracts and welcomes a diversity of backgrounds of its employees. In your application or in a cover letter, please include information on how your background and experience has prepared you to work at a high level of quality of work with co-workers from a variety of different backgrounds.
Palo Alto University Palo Alto, California, USA Office
1791 Arastradero Rd, Palo Alto, California, United States, 94304 1337
Palo Alto University Los Altos, California, USA Office
5150 El Camino Real, Buildings C and D, Los Altos, CA, United States, 94022
Palo Alto University Mountain View, California, USA Office
1172 Castro Street, Mountain View, United States, 94040
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