Director AI Governance & Business Integration

In this role, you will collaborate with teams across the enterprise to align AI initiatives with business goals and priorities, facilitate integration and collaboration, and identify opportunities for AI-driven solutions across the enterprise, its affiliates, and subsidiaries. You will also oversee management, and adoption of a Responsible AI framework, partner with stakeholders to establish policies, rules, and standards and have ownership of the enterprise AI inventory, including intake, tracking, and portfolio management of AI solutions.

This strategic and cross-functional role requires deep expertise in emerging AI regulations, risk management, and responsible AI practices. You will help drive consistent standards across the company while enabling innovation to flourish safely. To succeed, you must be highly facilitative, able to build executive-level relationships, and exhibit focus and flexibility in driving business outcomes. Your goal will be to enable a well-integrated, strategically aligned Responsible AI ecosystem within the Enterprise.

Key Responsibilities: 
AI Governance & Risk Management
•    Evolve and lead the enterprise AI Governance Framework, encompassing policies, standards, and operating mechanisms for responsible and compliant AI use, aligned with recognized frameworks such as the NIST AI Risk Management Framework and ISO/IEC 42001
•    Develop and maintain AI risk management lifecycle, including risk taxonomies, assessment processes, and monitoring practices, aligned with regulatory expectations and enterprise risk appetite
•    Oversee AI inventory management, including registration, risk scoring, model lifecycle tracking, and compliance reporting, and operationalize governance through tools, automation, dashboards, and workflow integrations
Regulatory & Ethical Compliance
•    Partner with Legal, Compliance, Privacy, Cybersecurity, and Audit to translate regulatory requirements into actionable enterprise processes to ensure adherence to evolving AI laws, including global regulatory frameworks (e.g., EU AI Act, U.S. state regulations, federal guidance)
•    Lead documentation and audit readiness for internal and external examinations
•    Partner with key stakeholders to conduct third-party AI vendor evaluation process, including model assessments, red-teaming recommendations, security reviews, and risk ratings
•    Partner with technical team to evolve criteria for evaluating proprietary, open-source, and commercial large language models or AI services
Enterprise Integration & Change Management
•    Establish, track, and report key metrics for AI adoption, effectiveness, and business impact to stakeholders.[SB1.1]
•    Partner with stakeholders to evolve change management programs and continue to build on existing programs across business units to accelerate responsible AI adoption
•    Embed governance processes into business workflows, technology pipelines, and product development lifecycles
•    In partnership with stakeholders, identify and drive process improvements, efficiency gains, and measurable ROI from AI initiatives
•    Partner with business units and affiliates to ensure AI use cases align with strategic priorities, ethical standards, and operational readiness
•    Own the annual AI business case(s), partnering with the PMO and Enterprise Portfolio Management (EPM) on prioritization, funding decisions, and ongoing reporting
Leadership & Cross-Functional Collaboration
•    Represent the enterprise at external conferences, industry forums, and as a thought leader in responsible AI governance
•    Foster partnerships with external organizations (academia, vendors, industry groups) and internal cross-functional teams to drive innovation and best practices
•    Serve as a thought leader and trusted advisor to executives on enterprise AI risk posture and governance maturity
•    Support the development of AI talent, upskilling programs, and fostering a culture of continuous learning
•    Develop and deliver AI governance content and reporting for senior leadership and governance bodies, including the Audit & Risk Compliance Committee (ARCC) and Board of Directors

Key Requirements:
•    8+ years’ related work experience in risk management, governance, compliance, AI/ML, data, or enterprise technology leadership roles
•    3+ years’ direct supervisory/management experience
•    Related Bachelor’s degree or additional related equivalent work experience
•    Strong understanding of AI/ML technologies, risks, and operational processes (LLMs, generative AI, model lifecycle management, model validation, etc.)
•    Experience in healthcare, financial services, or other highly regulated industries
•    Expertise in regulatory and ethical aspects of AI, such as privacy, data security, discrimination/fairness, and explainability
•    Proven success building enterprise-scale governance or risk programs
•    Experience partnering with Legal, Compliance, Security, and executive leadership
•    Fluency with data, analytics, and business intelligence tools (e.g., Power BI) and the MS Office suite to translate governance data into executive-ready insights
•    Working knowledge of the healthcare regulatory environment (e.g., HIPAA) and how it shapes AI governance and data use

Preferred: 
•    Master’s degree in Data Science, Computer Science, Applied Mathematics, or a related field
•    AIGP - AI Governance Professional
•    CIPP/US - Certified Information Privacy Professional (US)
•    PMP - Project Mgmt Professional    
 

General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. 
 

Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally 
What We Offer: 
As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. 
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: 
 

• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan including employer match;
• Paid time off, volunteer time off, 10 holidays and 2 well-being days;
• Additional voluntary benefits available; and
• A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. 
Annualized Salary Range: $136,000 - $221,000
Typical Annualized Hiring Range: $136,000 - $170,000
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.