Director, Business Product Management

Meet the Team

The Buying Program Growth and Acceleration team is at the forefront of transforming how Cisco delivers value to customers, partners, and sales teams. This dynamic group designs best-in-class buying programs that drive recurring revenue growth and streamline customer experiences.

As a critical force behind Cisco's growth strategy, this team is responsible for defining program requirements, driving offer development, and ensuring scalability across Cisco's global ecosystem. Working in a fast-paced, agile environment, the team collaborates with a diverse network of partners — including Business Entity leaders, corporate offer teams, product managers, sales teams, partners, and customers.

At the heart of this team's mission is a commitment to innovation, simplicity, and operational excellence. We shape buying programs that reflect Cisco's highest standards. Joining this team means becoming part of a global effort to redefine how Cisco creates and delivers unparalleled value across all routes to market.

We are seeking a strategic, results-oriented Director to join our Strategy and Design team. In this pivotal role, you will be responsible for the end-to-end lifecycle management of our buying programs, focusing on market adoption, strategic scaling, and the systematic retirement of legacy offerings. You will act as the bridge between program design and market execution, ensuring that our commercial models are compelling to our customers and partners while remaining operationally balanced at scale within our fast-paced, AI-operated organization.

Your Impact

• Value Story Development: Define and articulate clear, persuasive value propositions for various internal and external personas. You will translate complex program terms into compelling narratives that drive understanding and enthusiasm across the ecosystem.
• Market Adoption Strategy: Develop and execute comprehensive go-to-market strategies to accelerate the adoption of new buying programs. You will ensure that program terms are clearly communicated, understood, and effectively utilized by sales teams and partners.
• Legacy Program Lifecycle Management: Lead the strategic retirement and end-of-sale process for legacy programs. You will manage the transition roadmap, ensuring minimal disruption to the business while effectively migrating customers to modern, preferred buying models.
• Scaling and Enablement: Deliver the necessary capabilities, tools, and frameworks required to facilitate the successful retirement of legacy systems. You will design processes that allow the organization to scale new programs efficiently while sunsetting outdated ones.
• Stakeholder Engagement and Feedback Loops: Establish and maintain robust feedback loops with global sales teams, channel partners, and customers. Use these insights to refine program design, address friction points, and inform future strategy.
• Cross-Functional Leadership: Partner closely with Sales, Finance, Legal, and Product teams to ensure alignment on program terms, compliance, and strategic goals.

• Drive business model innovation — partner with multi-functional teams to enable new and emerging business models. Enable scalable buying program business capabilities for customers to purchase Cisco's AI solutions through Enterprise Agreements (EAs)
• Govern strategic roadmap and investment priorities — lead value-based prioritization of the roadmap and backlog, ensuring alignment with long-term vision and corporate strategy; advise executive sponsors on strategic and operational opportunities.

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 10+ years of experience in commercial strategy and design for AI, Saas, Enterprise License business models, program management, or sales operations within a technology or B2B environment.
• Demonstrated expertise in designing commercial business models, including Enterprise agreements, whole portfolio agreements, SaaS, and AI product monetization.
• Proven ability to thrive and deliver results within a fast-paced, AI-operated organizational environment.
• Outstanding communication skills, with the ability to distill complex information into clear, actionable value stories.

Preferred Qualifications

• Proven ability to build strong relationships with sales leadership and external partners to drive adoption.
• Strong analytical skills with a focus on data-driven decision-making and process optimization.
• Experience in managing high-stakes transitions and navigating cross-functional resistance.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.