Director of Delivery

The opportunity
The Director of Delivery is responsible for ensuring the seamless execution of Aura’s technology delivery strategy, supporting products used by over 600M active users globally.

This role drives cross-functional collaboration, optimizes processes, and ensures the timely, high-quality release of products and services.

In this position, you will align technology execution with business objectives, enhance operational efficiency, ensure operational excellence, maintain production stability, and lead 3 highly strategic operational groups: Technical Program Management, Tech Support Engineering, and QA Release.

What you'll be doing

• Directly lead and develop the Delivery Group (Technical Program Management, Tech Support Engineering, and QA Release) while ensuring clear interfaces and effective execution across Product, R&D, and other partners.
• Lead end-to-end delivery execution across the full tech project lifecycle, from planning through deployment, ensuring alignment with company strategy and timely, high-quality releases.
• Drive strategic planning and roadmap alignment by partnering with Product, R&D, and Business stakeholders to define priorities, manage dependencies, and ensure seamless execution.
• Optimize processes and operational efficiency by establishing delivery frameworks, improving collaboration, enhancing release management, and strengthening production stability.
• Lead company-wide operational improvements by identifying cross-team bottlenecks, driving structural changes, and implementing KPI-driven processes that improve quality, speed, and organizational alignment.
• Oversee production stability and cross-team operational performance by directing Support, Engineering, QA, and Release leaders to uphold strong investigation practices, manage clear and effective escalations, and ensure timely, high-quality responses to production incidents.

What we're looking for

• 7+ years of proven experience leading Technical Program Management, Delivery, or Professional Services teams. Experience managing managers and leading multiple operational teams simultaneously.
• Strong understanding of the software development lifecycle and technical project management methodologies (e.g., Agile, Scrum).
• Demonstrated leadership capabilities - strong strategic planning, independent problem-solving, excellent communication and collaboration skills in a fast-paced environment.
• Experience in optimizing existing team processes, managing risks, and driving operational excellence.
• Strong analytical skills to define and track performance metrics, support day-to-day decision making, and identify opportunities for improvement.
• Proven ability to lead cross-team initiatives, simplify organization-wide workflows, and drive meaningful process changes across the company.
• Experience collaborating in production environments, including managing escalations, supporting incident resolution, and contributing to postmortem and stability practices.

You might also have

• AdTech experience
• Experience working with Android-based products or environments

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Life at Unity
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page.

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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