Leads digital production for fundraising clients, managing developers and contract resources, build queues, intake, requirements, QA, documentation, platform access, onboarding, migrations, and technical delivery. The role oversees emails, SMS, donor journeys, landing pages, forms, integrations, and tracking while improving processes and supporting developers through technical ambiguity. It requires marketing technology or digital operations experience, technical fluency in HTML and scripting, people management, and strong documentation and coordination skills.
Director Digital Production
About Masterworks
This could be your first director role
About the code question
What you'd actually do
What we're looking for
Helpful, not required
Where this role grows
Compensation
Remote (United States) | Full time | $90,000 – $120,000
We're a faith-based fundraising agency, 35 years in, working with Christian nonprofits and ministries: rescue missions, prison ministries, Bible translation, relief and development work.
Clients include The Salvation Army, Prison Fellowship, InterVarsity, Atlanta Mission, San Diego Rescue Mission, CityTeam, and SAT-7.
The problem we exist to solve: traditional fundraising is declining, donor behavior keeps shifting, and most nonprofits don't have the internal team to build a serious digital fundraising operation. That work runs through Delta-V, which means there's a short line between what you ship and something real. A donation form that converts better funds more beds at a rescue mission. That's the job.
We mean that.
If you're a lead or senior manager who has been running builds and people, and you're looking for the seat where you own the whole function, this is that seat. You'd join the leadership team at Delta-V, Masterworks' digital lifecycle marketing unit, alongside the people who own client strategy, planning, and creative.
You don't need to out-code your developers. They're skilled, they work in HTML email, scripting, and AI-assisted tooling, and they don't need a manager rewriting their markup.
What they need is clean intake, complete requirements, and someone who absorbs the ambiguity before it reaches them. What you need is enough technical fluency to review work credibly, debug a rendering issue, and catch it when an approach smells wrong.
Lead the team. Manage Delta-V's developers and contract resources: workload, priorities, growth. Be the person they escalate to when work is blocked or the documented process doesn't cover the case. Translate requirements into something buildable, and technical findings into something account teams can hand a client.
Run the build queue. Emails, SMS, donor journeys, landing pages, forms, integrations, tracking. Balance recurring client work against projects and the fall and year-end fundraising surge. Make sure work is actually ready before a developer picks it up: requirements complete, assets in hand, access confirmed.
Own the process. Build the QA checklists, intake standards, and requirements templates. When the same mistake shows up twice, turn it into a documented check so the fix doesn't live in one person's head. Standardize build patterns so work is portable between developers.
Keep the platforms running. Provisioning and access across the client portfolio, including credentials, 2FA, and secure handoffs. DNS and subdomain setup for sending domains and landing pages. Ensuring documentation is current enough that any developer can pick up an unfamiliar account.
Handle onboarding and migrations. Own the technical side of new client onboarding, from platform assessment through first sends. Lead migrations when clients change CRMs, donation platforms, or websites - scoping through post-migration validation, without breaking what already works.
- 5+ years in marketing technology, email production, or digital marketing operations
- 2+ years managing developers or technical production staff
- Conversant in HTML, scripting, and modern development workflows
- You've built processes before. The checklist, intake form, or QA standard that fixed a recurring problem, and you can tell us about it
- Comfort making the call when the documented process doesn't cover the case
- Steady under deadline pressure
- Clear writing, because most of this job is requirements, documentation, and coordination
Helpful, not required
- Salesforce Marketing Cloud, HubSpot, or nonprofit CRMs (Virtuous, Engaging Networks, Blackbaud/Luminate)
- Agency experience holding multiple client contexts at once
- HTML email debugging and rendering troubleshooting
- Tracking and conversion QA - verifying that events actually fire
- Nonprofit fundraising, donation platforms, or direct response marketing
- AI-assisted development tools in a production workflow
Where this role grows
The immediate job is running delivery well. As Delta-V scales, this role grows into technical architecture, ownership of our platform stack, and platform certifications and partner status.
Mission alignment matters here. You'd be building the fundraising infrastructure for organizations feeding people, housing people, and translating scripture. The people who do well at Masterworks care about where the money goes, not just whether the send went out clean.
The base pay range for this role is $90,000 – $120,000 per year.
Similar Jobs
Artificial Intelligence • Cloud • Information Technology • Consulting
Provides presales technical architecture and enablement for HPE storage solutions through channel partners. Advises partners and customers, designs storage and data protection solutions, delivers demos and presentations, supports configurations and proofs of concept, develops competitive strategies, and advances opportunities through the sales cycle. Builds partner technical capabilities through workshops, labs, certifications, and technical advocacy. The role is remote within the North Carolina/Tennessee region and requires approximately 50% travel.
Top Skills:
AWSBackupCrm SystemsData ProtectionGCPHpe StorageKvmAzureMicrosoft Sql ServerOracleRansomware ProtectionSAPVMware
Artificial Intelligence • Cloud • Information Technology • Consulting
Provides presales technical architecture and partner enablement for HPE storage and data protection solutions. Advises channel partners and customers, designs solutions, delivers demonstrations and proofs of concept, supports competitive selling, develops partner technical capabilities, and advances storage opportunities through the sales cycle. Requires substantial storage presales experience, virtualization and application-stack knowledge, public cloud expertise, and approximately 50% travel across the Kansas region.
Top Skills:
AWSCrm SystemsData ProtectionGCPHpe StorageKvmAzureMicrosoft Sql ServerOracleSAPVMware
Artificial Intelligence • Cloud • Information Technology • Consulting
Serve as a technical advisor to channel partners for HPE storage and data protection solutions. Enable partner engineers through workshops, demos, certifications, and hands-on labs; architect solutions for customer opportunities; support configurations and proofs of concept; develop competitive strategies; advance storage pipeline and revenue; and coordinate implementation handoffs. The role requires deep storage presales expertise, virtualization and cloud knowledge, consultative selling skills, and approximately 50% travel across partner and customer locations.
Top Skills:
AWSCrm SystemsData ProtectionGCPHpe StorageKvmAzureMicrosoft Sql ServerOracleSAPVMware
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
