Director, Enterprise Infrastructure Engineering & Operations

Department:

Location:

Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.

At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding – both professionally and personally – because we are making a difference. We are passionate about what we do.

We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission – to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community.

At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.

Position Summary

The Director, Enterprise Infrastructure Engineering & Operations leads Travere’s modern workplace and core infrastructure function. The role is accountable for the architecture, engineering, modernization, and reliable operation of Microsoft 365, identity and access management, endpoint services, cloud and hybrid infrastructure, enterprise networking, compute, storage, backup and recovery and monitoring.

This is a player-coach role that leads a small team of engineers and managed service partners while remaining directly involved in architecture, configuration, automation, implementation, and advanced troubleshooting. During the initial development of the function, approximately 60 percent of the role is expected to be hands-on technical leadership and execution.

Responsibilities

• Define and execute enterprise roadmaps, architecture standards, and lifecycle plans for modern workplace technologies, and AWS Cloud infrastructure capabilities and Microsoft 365, identity, endpoints, cloud and hybrid infrastructure, networking, compute, storage, backup and recovery, and monitoring.

• Personally design, configure, automate, implement, and troubleshoot complex infrastructure and workplace solutions; lead high-risk technical decisions, major changes, and escalations using PowerShell, Microsoft Graph, Infrastructure as Code, and other appropriate tools.

• Modernize and operate platforms to improve reliability, security, scalability, performance, supportability, automation, cost efficiency, disaster recovery, business continuity, and operational resilience.

• Establish engineering, configuration, documentation, testing, monitoring, identity, endpoint, Zero Trust, information protection, and lifecycle standards in partnership with Cyber Security, Risk, and Quality.

• Lead and develop infrastructure engineers and oversee service desk operations, managed service providers, and vendors with clear ownership, service levels, performance measures, escalation paths, and accountability for outcomes.

• Partner with application, data, AI, security, quality, and business teams to translate requirements into secure, scalable, supportable platforms and ensure effective implementation and operational transition.

• Manage budgets, forecasts, Microsoft licensing, cloud consumption, contracts, vendor relationships, capacity, technical debt, and investment priorities; communicate roadmaps, service performance, risks, dependencies, and trade-offs to technical and executive audiences.

Education and Experience Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline. An equivalent combination of education and applicable job experience may be considered.

• 15+ years of progressive experience in enterprise infrastructure, platform engineering, AWS and Microsoft cloud platforms, modern workplace technologies, and technology operations.

• 7+ years leading technical teams and enterprise platform capabilities.

• Demonstrated success as a hands-on technical leader with responsibility for people, vendors, budgets, roadmaps, and operational outcomes. Biotechnology, pharmaceutical, life sciences, healthcare, or other regulated-industry experience is strongly preferred; experience supporting GxP environments is a plus.

Additional Skills Experience and Requirements

• The ideal candidate will embody Travere’s core values: Courage, Community Spirit, Patient Focus and Teamwork.

• Deep expertise in AWS web services infrastructure, Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Microsoft Defender, Microsoft Purview, and Microsoft Graph.

• Strong knowledge of Azure and hybrid cloud architecture, enterprise networking, identity, endpoint engineering, virtualization, storage, backup, recovery, business continuity, scripting, automation, Infrastructure as Code, configuration management, and monitoring.

• Experience with Zero Trust, conditional access, identity governance, privileged access, endpoint security, secure cloud configuration, regulated-system controls, IT service management, incident and problem management, change management, service levels, and managed service performance.

• Strong communication, coaching, stakeholder partnership, vendor management, negotiation, prioritization, and decision-making skills, with sound judgment about when to build internal capability, use managed services, automate work, or engage external specialists.

• Ability to travel up to 15-30% and work face to face with colleagues and/or onsite in San Diego; no role is 100% remote

Total Rewards Offerings:
Travere provides comprehensive total rewards offerings that demonstrate our commitment as a diverse, equitable, people-centric, and pay-for-performance organization.    

Benefits: Our benefits include premium health, financial, work-life and well-being offerings for eligible employees and dependents, wellness and employee support programs, life insurance, disability, retirement plans with employer match and generous paid time off.

Compensation: Our competitive compensation package includes a combination of both cash compensation (base pay and short-term incentive) and long-term incentive compensation (company stock), designed to recognize, retain, and reward employees.

Target Base Pay Range:

*This information is current as of the date of this posting and may be modified in the future. Actual pay offered to a candidate will depend on a variety of factors including the candidate’s experience, education, skills, and location. 

Travere will accept applications on an ongoing basis until a candidate is selected for the position.

Travere Therapeutics, Inc. is an EEO/AA/Veteran/Disability Employer.

If you require a reasonable accommodation to complete the application or interview process, please contact us by sending an email to [email protected]. Please note that this email address is to be used exclusively to request an accommodation with the online application, interview or hiring process only. Travere HR will not reply to emails sent to this address for any other reason.