Director, IT Infrastructure & Engineering

General Summary 

The Director of IT Infrastructure & Engineering is responsible for defining and executing Penumbra's global infrastructure strategy, delivering secure, scalable, resilient, and AI-ready technology platforms supporting worldwide operations. The role leads enterprise infrastructure, cloud, networking, workplace technologies, identity management, infrastructure security, and engineering operations while driving modernization through cloud transformation, automation, AI-enabled operations, and operational excellence.  

Specific Duties and Responsibilities 

Leadership 

• Select, manage, train, and develop staff. Establish objectives and assignments and provide ongoing feedback through performance reviews and development plans. * 

• Recruit, develop, mentor, and lead high-performing Infrastructure & Engineering teams.* 

• Collaborate with business and IT leaders to deliver secure, reliable, and scalable solutions. * 

• Ensure compliance with QMS, security, privacy, and regulatory requirements. 

• Perform other work-related duties as assigned. 

Infrastructure Strategy & Engineering 

• Develop and execute Penumbra's enterprise infrastructure strategy aligned with business objectives. 

• Lead the architecture, engineering, implementation, and operation of enterprise infrastructure, cloud, networking, collaboration, identity, and endpoint platforms. 

• Drive modernization through cloud-first, automation-first, and AI-first initiatives. 

• Establish architecture standards, governance, operational excellence, and engineering best practices. 

Cloud & Enterprise Platforms 

• Lead enterprise cloud, collaboration, identity, endpoint, and infrastructure services across hybrid environments. 

• Develop cloud governance, resilience, disaster recovery, capacity planning, and cost optimization strategies. 

• Ensure infrastructure platforms meet business continuity, security, and regulatory requirements. 

Network & Security Infrastructure 

• Provide leadership for global network infrastructure supporting corporate, manufacturing, and remote operations. 

• Partner with Information Security to strengthen Zero Trust architecture, infrastructure security, identity management, and compliance. 

AI & Infrastructure Automation 

• Champion Infrastructure-as-Code, automation, observability, and AI-powered operations. 

• Partner with Data & AI teams to build scalable infrastructure supporting enterprise AI initiatives. 

Operational Excellence 

• Lead disaster recovery, business continuity, service management, operational metrics, and continuous improvement. 

• Manage strategic vendors, technology roadmaps, and infrastructure investments. 

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. *  

• Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. *  

• Ensure other members of the department to follow the QMS, regulations, standards, and procedures. *  

• Perform other work-related duties as assigned. 

*Indicates an essential function of the role 

Position Qualifications 

Minimum education and experience: 

• Bachelor’s degree in information technology or related field with 15+ years of experience, or equivalent combination of education and experience   

Additional qualifications:      

• Master’s degree in computer science, Information Technology, or related field is preferred 

• 15+ years of proven experience in IT Infrastructure Management, with a strong technical background in Datacenter design, Business Continuity Planning, Incident Management, and Configuration management.  

• Any one or two certifications in relevant IT domains are highly desirable (ITIL, CISSP, CISA, CISM, CCNP, CCSP, CDCP, Azure, AWS, GCP).  

• Expertise in Network Operations Center (NOC), Project Management, Security Operations, Information Security, and Compliance Management.  

• Demonstrated leadership in managing teams and providing innovative solutions to complex IT challenges.  

• Partners well with cross-functional teams to solve hard problems and to complete complex deliverables with quality and business outcomes. 

• 8+ years of experience in a supervisory role desired 

• Strong communication and consulting skills to engage with clients across various industries and levels of expertise.  

• Strong oral, written, and interpersonal communication skills 

• High degree of accuracy and attention to detail 

• Proficiency with MS Word, Excel, and PowerPoint 

• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously