The Director of Operations and HR will lead business operations, oversee HR strategy, manage compliance and performance metrics, and enhance employee engagement initiatives.
TD Thornton
TD Thornton is a premier consulting firm specializing in project management and project controls solutions. Our strong onboarding and training program sets our people up for success. All are welcome to apply, especially those with engineering, construction management, business analytics, scheduling, and project management backgrounds and anyone who truly enjoys teamwork.
Job Overview
Title: Director of Operations and Human Resources
Sector: Professional Services / Consulting
Seniority: Director Level
Location: Sunnyvale, Bay Area, Hybrid
As the Director of Operations and Human Resources, you will serve as a strategic and hands-on leader responsible for strengthening business operations, advancing people practices, and cultivating a people-centered culture. This role functions as the primary owner of operations in a fast-growing, startup-minded organization, requiring both autonomy and adaptability. You will scale the company’s operational infrastructure while intentionally preserving and reinforcing its culture as the organization grows.
This role partners closely with company leadership to scale a high-performing professional services organization by driving operational excellence, leading HR strategy and execution, and optimizing systems, processes, and performance. The ideal candidate is analytical, adaptable, and equally effective working with people, data, and organizational systems.
Your Day-to-Day Activities:
· Partner with executive leadership to develop and implement operational strategies that support company growth and long-term objectives.
· Establish, manage, and continuously improve operational policies, procedures, and systems to ensure consistency, efficiency, and scalability.
· Oversee vendor relationships, procurement activities, and contract administration.
· Ensure compliance with regulatory requirements, employment laws, and internal company policies.
· Lead organizational performance management through internal systems, dashboards, and regular reporting.
· Collaborate with Finance to support budgeting, forecasting, expense management, and financial controls.
· Manage company assets, IT resources, and internal administrative systems.
· Oversee enterprise risk management, including insurance coverage, safety procedures, and business continuity planning.
· Provide oversight of marketing coordination and social media activities.
· Manage Great Place to Work certifications and company recognition programs.
· Lead all aspects of human resources, including onboarding, performance management, compensation, benefits, and employee relations.
· Partner with recruiting resources to design and execute talent strategies that attract, retain, and develop top talent.
· Manage compensation structures and benefits programs, including merit increases, bonuses, profit sharing, and incentive plans.
· Oversee the company’s ESOP and partnership agreements in collaboration with senior leadership.
· Coach and advise managers on leadership development, performance management, and employee engagement.
· Plan and execute company-wide meetings, including all-hands meetings, manager forums, and leadership offsites.
· Partner with managers to implement training, learning, and professional development initiatives.
· Champion a strong, values-driven culture aligned with the company’s mission and goals.
· Develop programs that enhance employee engagement, recognition, and retention.
· Conduct and analyze employee and client surveys, translating insights into actionable improvements.
· Lead change management efforts associated with company-wide initiatives and growth strategies.
The Job Requirements:
· Bachelor’s degree in Business Administration, Human Resources, Operations, or a related field.
· Experience with sole ownership of HR and operational practices
· 8+ years of progressive experience in operations, human resources, or professional services leadership.
· Proven experience supporting executive leadership in scaling an organization.
· Strong knowledge of HR practices, employment law, and operational best practices.
· Demonstrated ability to manage cross-functional initiatives and lead change.
· Excellent communication, leadership, and stakeholder management skills.
You’ll Stand Out If You Have:
· Experience in a consulting or professional services environment.
· Experience with ESOP administration or partnership structures.
· Strong data and reporting skills with experience using dashboards and performance metrics.
· A people-first leadership style paired with strong operational discipline.
· A track record of building engaged, high-performing teams and cultures.
Compensation & Benefits
· Competitive Base Salary
· Paid holiday, sick, and vacation time
· Medical, Dental, and Vision Coverage
· Health Savings Accounts (HSAs)
· 401(k) with Company Match
· Annual Bonus and Incentive Programs
· Tuition Reimbursement
· Paid Parental Leave
· Flexible Spending Accounts (FSAs)
About TD Thornton
Since 2005, TD Thornton has been helping our clients bridge organizational gaps by providing best-in-class consulting services and staff augmentation. Whether we are part of the contractor’s team or serving as an owner’s representative, we offer a wide spectrum of construction management support services to help our clients mitigate risks and deliver successful project outcomes. We believe our diversity is part of our strength and are proud to be a woman-owned and minority-owned company.
Learn more about us at www.tdthornton.com and on LinkedIn.
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TD Thornton Sunnyvale, California, USA Office
100 S Murphy Ave, Suite 200, , Sunnyvale, California , United States, 94086
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