Director, Planning & Business Operations

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Company

With more than 180 million active users across 190 countries and over 1 billion active product listings, eBay is the world’s most vibrant and dynamic online marketplace. Founded in 1995, we connect people and build communities to create economic opportunity for all. eBay Inc. is headquartered in San Jose, California. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.

The Opportunity

The Director of Planning and Business Operations will play a critical leadership role in guiding eBay’s next level of growth and transformation.  The Business Operations and Planning organization acts as the connective tissue of the enterprise. It drives cross-functional alignment, supports planning and execution, and delivers operational efficiency and growth.  

This role collaborates with finance, product, markets, and various eBay departments to support executive leadership. It helps manage enterprise planning and goal setting from start to finish. The role also leads weekly and monthly business reviews, executive reports, and analyzes insights on business performance.  

Key Responsibilities

• Lead the full planning process and collaborate across teams. Ensure roadmaps and plans are delivered on time and align with the company’s direction.

• Set the approach and process for defining Company, Executive Leadership, and Priority level objectives and goals

• Coordinate and guide the weekly business review for the company with finance and other functions. Ensure we build a shared understanding of performance, encourage the right discussions about performance, and provide the appropriate insights on the business.  

• Lead outreach, relationships and manage communications with internal stakeholders across functions and teams to source and maintain pulse on the business (breadth)

• Proactively lead and drive deep dives into business performance issues by anticipating inquiries and launching analysis in partnership with other stakeholders and bringing strategic insights to leadership ​​ (depth)

Competencies (Attributes needed to be successful in this role)

• 10+ years of experience in Planning, Business Operations, strategic finance, consulting or a similar strategic function. Experience in eCommerce or Technology space a plus

• Proven track record of leading, collaborating and influencing across large and complex global organizations

• Capable of flexing between high level strategic concepts & frameworks to getting into the details 

• Great with numbers and metrics, can absorb both quantitative and qualitative information, synthesize, and strategically summarize takeaways ready for executives

• Entrepreneurial self-starter with a bias towards action who can thrive in a fast-paced and ambiguous environment

• Experience building and leading a team

• Ability to strategically structure and use frameworks to break down complex problems into clear steps and plans

• Excellent story-telling, written and verbal communication skills , with ability to facilitate transparent communications and collaboration across large teams 

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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