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SIMCO Electronics

Director of Sales & Operational Planning

Posted 11 Days Ago
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In-Office
Santa Clara, CA, USA
180K-220K Annually
Expert/Leader
In-Office
Santa Clara, CA, USA
180K-220K Annually
Expert/Leader
Leads demand forecasting, capacity planning, scenario modeling, and turnaround-time improvement across distributed operations. Develops planning systems incorporating seasonality, customer behavior, technician availability, specialization, service standards, and geography. Identifies capacity gaps and recommends hiring, cross-training, workload balancing, process changes, and expansion. Owns cross-functional planning reviews, improves data quality and planning tools, and communicates actionable recommendations to senior leadership.
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Key Responsibilities


Demand and Capacity Planning 

• Own development and continuous improvement of demand forecasting models across customer segments, instrument types, and service categories

• Deliver and maintain rolling demand and capacity outlooks:

- Short-term, Medium-term, and Long-term

• Incorporate seasonality, growth trends, and customer behavior into forecasts

• Develop and refine capacity planning frameworks incorporating technician availability, specialization constraints, service standards, and geographic considerations

• Identify structural gaps between demand and capacity and drive system-level recommendations (hiring, cross-training, process changes, capacity rebalancing)

• Efficiency and Productivity Modeling

• Backlog Control

 

Turnaround Time Predictability

• Own analysis of TAT variability and its systemic drivers

• Drive initiatives that improve on-time delivery and predictability


Scenario Modeling & Decision Enablement

• Build and own scenario models to support:

- Hiring decisions

- Cross-training strategies

- Workload balancing across sites

- Capacity expansion and efficiency improvement scenarios

• Translate complex analysis into clear, actionable recommendations for leadership


Cross-Functional Planning and Alignment

• Own and drive structured demand and capacity review

• Continuously improving planning processes, tools, and data quality


Qualifications
  • 7-15 years of progressive experience in operations planning, supply chain management, industrial engineering, or capacity management.
  • Strong systems thinking and analytical rigor
  • Experience in multi-site or distributed operations.
  • Demonstrated ability to design and build systems (not just analyze them)
  • Proven ability to influence across functions
  • Can operate on a daily, weekly and monthly cadence
  • High ownership mindset with willingness to be deeply hands-on
  • Strong executive communication and presentation skills with the ability to influence senior leadership.
  • Proven analytical problem-solving skills and a data-driven decision-making mindset.
  • Advanced proficiency in Excel and modeling required; experience with Power BI or similar tools preferred

Education

Bachelor’s degree in Engineering, Supply Chain, Finance, Business, or a related field required.

MBA or advanced degree preferred.


Work Environment

Primarily office-based environment with periodic travel to operational sites as needed.

HQ

SIMCO Electronics Santa Clara, California, USA Office

3131 Jay Street, Santa Clara, United States, 95050

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