Creates and edits technical documentation for electronic controls and user interfaces, including manuals, guides, specifications, schematics, and diagrams. Collaborates with engineers, developers, product managers, sales, and designers to ensure accuracy and clarity. Develops scalable documentation workflows using reusable templates, modular content, version control, translation processes, and AI tools while validating technical accuracy and terminology.
Balboa is looking for a Technical Writer to join our team. This role creates technical documentation, including user manuals, how-to guides, integration guides, computer systems operation guides, and product specifications for the electronic controls and User Interface used for OEM in the Wellness Platform. This position works with engineers, sales, marketing, product management, and software developers to ensure that the information they provide is accurate and easy to understand.
Key Job Responsibilities
- Writes and edits technical documents, wiring schematics, and diagrams, including reference and product manuals.
- Writes and edits procedural documentation such as user guides and manuals.
- Determines the type of publication that will best serve the project requirements.
- Collaborate with engineers, programmers, and project managers to learn about new and existing products.
- Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Gather customer, designer, and manufacturer feedback to improve technical documents.
- Use AI tools effectively to support document drafting, editing, and translation, validating outputs for technical accuracy, clarity, and consistent terminology.
- Establish and maintain a scalable documentation system with reusable templates, modular content, version control, and translation workflows to support future document creation and updates across languages.
Requirements
- A bachelor's degree in technical writing or a related field is required.
- Minimum of 3+ years related experience is required.
- Proficient with Microsoft Office software
- Proficient with Adobe InDesign, Adobe Illustrator software.
- Ability to read wiring schematic.
- Excellent verbal and written communication skills.
- Excellent writing and grammatical skills.
- Ability to present complex data in clear, concise text.
- Ability to meet deadlines and to work independently.
- Ability to integrate AI tools into repeatable documentation workflows and review AI-generated content for quality and accuracy.
About the Company
Balboa Water Group is a leader in connected wellness and control systems, delivering innovative solutions across the spa, swim spa, cold plunge, and adjacent markets. Our platforms combine advanced electronics, intelligent software, and intuitive user experiences to power next-generation products for leading OEM partners and emerging market segments. We are committed to innovation, quality, and creating scalable solutions that enhance everyday wellness experiences.
EEO Statement
Balboa is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.
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