AfterQuery Logo

AfterQuery

Engagement Manager

Posted 2 Months Ago
Be an Early Applicant
In-Office
San Francisco, CA, USA
150K-450K Annually
Mid level
In-Office
San Francisco, CA, USA
150K-450K Annually
Mid level
Serve as primary relationship owner for strategic frontier AI lab customers, driving retention, expansion, renewals, and commercial negotiations. Build account management and customer health processes, run executive reviews, surface customer feedback to product and engineering, and lead cross-functional initiatives to shape customer engagement at scale.
The summary above was generated by AI
About AfterQuery

AfterQuery is an applied research lab curating data solutions for foundation model development. We serve every frontier AI lab with the mission of delivering the best data to power the best models. In doing so, we can make expertise that once took a lifetime to build available to anyone who needs it.

Our customers are the ones building the foundation models themselves and our work sits directly in the loop of how those systems improve. This is a rare opportunity to join a company at a defining moment in AI. Forbes reported that we could be YC's fastest unicorn, reportedly raising at a $3.2 billion valuation. We're based in San Francisco and backed by leading investors including Altos Ventures, BoxGroup, and Y Combinator and angels from Google DeepMind, OpenAI, Anthropic, Meta Superintelligence Labs, and Microsoft AI.

Why Apply

Massive Opportunity: Forbes reported that we could be YC's fastest unicorn, reportedly raising at a $3.2 billion valuation, and we're not slowing down.

Founding Impact: You will own and architect core infrastructure systems that power our platform from the ground up.

Equity & Growth: Competitive salary and meaningful equity. As we scale, you’ll have the opportunity to shape the engineering organization and lead major technical initiatives.

Strong Team: Our founding team has experience from Citadel Securities, Meta, Google, Silver Lake, and Morgan Stanley — work alongside world-class engineers and researchers.

Overview

As an Engagement Manager, you will act as the main relationship owner for AfterQuery's most important frontier AI lab customers, focused on renewals, expansion, and lasting partnerships rather than one-off deals. They'll pursue new revenue within existing accounts, run senior-level touchpoints like quarterly reviews and contract negotiations, and feed customer input back into product and engineering decisions. As one of the company's first hires dedicated to this function, they'll also be building the account management and customer health processes from scratch while helping shape how AfterQuery approaches customer relationships going forward.

Responsibilities
  • Own and grow strategic accounts: Serve as the primary point of contact for key frontier AI labs, driving retention, expansion, and long-term partnerships.

  • Drive revenue growth: Identify and close upsell, cross-sell, and new use-case opportunities across existing customers.

  • Lead executive relationships: Run business reviews, strategic check-ins, and commercial negotiations, including master services agreements.

  • Champion the voice of the customer: Partner closely with operations, product, and engineering to ensure customer needs are met and feedback shapes our roadmap.

  • Build the customer engagement function: Create account management, customer health, and expansion playbooks from the ground up as one of AfterQuery’s first dedicated customer engagement managers.

  • Operate as an early company builder: Drive cross-functional initiatives and help define how AfterQuery engages with customers as we scale.

Required Qualifications
  • 3+ YOE in a relevant role- strong candidates often come directly from account management roles at data companies or engagement management roles in other industries.

  • High agency, drive, and a strong work ethic; thrive in ambiguity and execute with minimal direction

  • Strong leadership and communication skills, with the ability to hold the room with senior AI researchers and technology industry executives.

  • Competitive nature and demonstrated past success

Company Benefits (For Eligible Employees):
  • Health Insurance: Medical, Vision, Dental

  • 401(k) with Employer Match

  • Daily Meals: Daily UberEats Stipend

  • Monthly Wellness Stipend

We are an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to legally protected characteristics under applicable federal, state, or local law.

We comply with applicable pay transparency requirements and provide compensation ranges based on the position, qualifications, experience, and other relevant factors. Reasonable accommodations are available to qualified individuals with disabilities and for sincerely held religious beliefs, as required by law. This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. We reserve the right to modify this job description as business needs change.

Similar Jobs

8 Days Ago
Easy Apply
Hybrid
San Francisco, CA, USA
Easy Apply
Senior level
Senior level
Marketing Tech • Mobile • Software
Lead end-to-end deployment of Braze AI decisioning solutions, including use case design, operating model definition, technical configuration, integration architecture, workshops, and UAT. Manage customer stakeholders, deliverables, risks, and executive communication while improving deployment processes and playbooks. Contribute conceptual machine learning and architectural expertise and influence the product roadmap through customer insights.
Top Skills: Ai DecisioningBraze Ai Decisioning StudioBraze Customer Engagement PlatformMachine LearningUser Acceptance Testing (Uat)
17 Days Ago
In-Office
San Francisco, CA, USA
114K-169K Annually
Mid level
114K-169K Annually
Mid level
Artificial Intelligence • Legal Tech • Software
Own the post-sale engagement motion for a large portfolio of law firms and corporate legal teams. Design and execute scaled onboarding, adoption, enablement, training, renewal, and expansion programs using automation, customer data, and digital channels. Monitor portfolio health, forecast commercial outcomes, coordinate cross-functional teams, and translate customer feedback into product and marketing improvements.
Top Skills: AICrm PlatformsCustomer Success PlatformsData Visualization PlatformsLms
19 Days Ago
In-Office or Remote
San Francisco, CA, USA
109K-172K Annually
Senior level
109K-172K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead Advisory Services engagements for strategic and enterprise clients using Atlassian solutions. Serve as the primary client contact, manage scope, resources, projects, and programs, accelerate time to value, monitor outcomes, and identify expansion opportunities. Build long-term client relationships, communicate value, and collaborate with internal Atlassian teams to deliver solutions. Travel domestically and internationally up to 30% of the time.
Top Skills: AgileAtlassian SolutionsSaaSScrum

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account