Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
We are seeking an experienced Engineering Manager to lead the Cloud Safety team. You will lead your team to scale and optimize Claude to serve the massive audiences of developers and enterprise companies using Claude via Cloud Service Providers (CSPs). You will own safety end-to-end for these services, including API, inference, classifiers, fraud detection, data management and operations. Your team will ensure our Claude is used safely on all CSPs. Your work will increase the scale at which Anthropic operates and accelerate our ability to reliably launch new frontier models and innovative features to customers across all platforms.
Key responsibilities- Set technical strategy and oversee development of safety features across all Claude CSP surfaces
- Collaborate across teams and companies to deeply understand product, infrastructure, operations and capacity needs, identifying potential solutions to support frontier LLM serving
- Work closely with cross-functional stakeholders across companies to align on goals and drive outcomes
- Create clarity for the team and stakeholders in an ambiguous and evolving environment
- Take an inclusive approach to hiring and coaching top technical talent, and support a high performing team
- Design and run processes (e.g. postmortem review, incident response, on-call rotations) that help the team operate effectively and never fail the same way twice
- Have 8+ years of experience in high-scale, high-reliability software development, particularly infrastructure or capacity management
- Have 3+ years of engineering management experience
- Experience recruiting, scaling, and retaining engineering talent in a high growth environment
- Have experience scaling products, resources and operations to accommodate rapid growth
- Are deeply interested in the potential transformative effects of advanced AI systems and are committed to ensuring their safe development
- Excel at building strong relationships and strategy with stakeholders across engineering, product, finance, and policy
- Have experience working with external partners to align goals and deliver impact
- Enjoy working in a fast-paced, early environment; comfortable with adapting priorities as driven by the rapidly evolving AI space
- Have excellent written and verbal communication skills
- Demonstrated success building a culture of belonging and engineering excellence
- Are motivated by developing AI responsibly and safely
- Are willing and able to travel frequently between Seattle and the SF Bay Area
- Experience with identity and access controls — KYC/KYB, verification flows, tiered access
- Experience with detecting and mitigating platform abuse at scale — account fraud, bot traffic, model extraction
- Experience with trust & safety, security, and/or legal/compliance
- Experience or interest in machine learning infrastructure like GPUs, TPUs, or Trainium, as well as supporting networking infrastructure like NCCL
- Experience with deployment and capacity management automation
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Anthropic San Francisco, California, USA Office
548 Market St, San Francisco, California, United States, 94104
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