Supports a live Epic Healthy Planet environment through daily ServiceNow ticket resolution, upgrades, testing, troubleshooting, documentation, workflow optimization, and module enhancements. Collaborates with population health, clinical, and technical stakeholders on care management and registry workflows. Requires active Epic Healthy Planet certification and at least three years of hands-on experience in post-live optimization or sustainment settings.
This is a remote position.
Epic Healthy Planet Analyst
- Start Date: ASAP (Approximately 2 Weeks for Onboarding)
- Duration: Contract (Through March 31, 2027, Extension Possible)
- Daily Working Hours: Full-Time
- Travel: Remote
- Time Zone: 1.5 hours ahead of EST time zone
- Work authorization: Must be eligible to work in the U.S. without company sponsorship
- No Third Parties Please
Project Scope
We are seeking an Epic Healthy Planet Analyst to support a post-live healthcare organization currently in the optimization phase of their Epic journey. This role will manage day-to-day ServiceNow ticket resolution, support recurring Epic upgrades, and contribute to ongoing module enhancements as the organization transitions from optimization into sustainment.
Position Summary
The Epic Healthy Planet Analyst will serve as a hands-on support and optimization resource for a live Epic environment. This individual will work through ServiceNow tickets on a daily basis, support Epic upgrades occurring every 3–4 months, and contribute to quality of life improvements and module enhancements across the Healthy Planet environment. The ideal candidate is an experienced Epic Healthy Planet analyst who can work independently in a remote setting, manage competing priorities, and deliver consistent, high-quality support in a sustainment-focused engagement.
Key Responsibilities
- Manage and resolve daily Epic Healthy Planet ServiceNow tickets in a timely and thorough manner.
- Support Epic upgrades occurring every 3–4 months including testing, validation, and documentation.
- Contribute to optimization and quality of life improvements across the Epic Healthy Planet environment.
- Support module enhancement initiatives as the organization transitions from optimization into sustainment.
- Analyze and troubleshoot Epic Healthy Planet configuration issues and workflow gaps.
- Document issue resolutions, configuration decisions, and enhancement outcomes.
- Collaborate with population health, clinical, and technical stakeholders to address care management and registry workflow needs.
- Identify opportunities for ongoing improvement within the Healthy Planet environment.
Qualifications
- Active Epic Healthy Planet certification required.
- 3+ years of hands-on Epic Healthy Planet analyst experience.
- Experience supporting a live Epic environment in an optimization or sustainment capacity.
- Familiarity with ServiceNow or comparable ticketing systems for issue tracking and resolution.
- Strong understanding of population health, care management, and registry workflows.
- Ability to work independently and manage multiple priorities in a fully remote environment.
- Must be eligible to work in the U.S. without sponsorship.
Preferred Qualifications
- Experience supporting Epic upgrades and module enhancements in a post-live environment.
- Background in Epic optimization and sustainment engagements.
- Familiarity with chronic disease management, care gap closure, and quality measure reporting workflows.
- Experience working within a consulting or contract support capacity.
- Strong documentation and communication skills across clinical and technical audiences.
Ideal Candidate Profile
- Dependable Epic Healthy Planet analyst who can hit the ground running in a live, ticket-driven environment.
- Detail-oriented and organized with a track record of thorough issue resolution and clean documentation.
- Self-starter who manages their workload independently without needing day-to-day direction.
- Collaborative team player who communicates clearly with both clinical and technical stakeholders.
- Brings consistency, technical depth, and professionalism to every engagement.
When working with Quoris as a consultant, you are eligible for competitive benefits including Health, Dental, Vision, 401k, and a great culture/working environment.
#LI-MP1
#LI-Remote
Similar Jobs
Healthtech • HR Tech • Information Technology • Professional Services
Designs, configures, and optimizes Epic Healthy Planet across healthcare environments. Builds registries, dashboards, reports, metrics, and population health workflows; supports care management, quality, risk stratification, and value-based care initiatives. Translates clinical and operational requirements into Epic solutions, supports implementations, upgrades, integrations, testing, troubleshooting, and production environments, and mentors junior analysts. The role is primarily remote with occasional travel and Pacific Time availability for initial client engagement.
Top Skills:
CaboodleCare EverywhereClarityCommunity ConnectEpic CogitoEpic Healthy PlanetHealthy Planet RegistriesRadar DashboardsReporting WorkbenchSlicerdicer
Cloud • Information Technology • Security • Software • Cybersecurity
Leads Zscaler’s Brazil sales organization, including recruiting, coaching, and developing sales talent. Owns regional business strategy, forecasting, quota attainment, revenue growth, and customer engagement. Serves as executive sponsor for strategic partners, creates joint plans, generates pipeline, and drives opportunities through closure. Requires software or SaaS sales leadership experience, strong commercial performance, AI tool adoption, and residence near São Paulo.
Top Skills:
Ai ToolsCloud SecuritySaaSSaseZero Trust Exchange
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead forecasting, budgeting, variance analysis, financial modeling, scenario planning, headcount planning, and executive reporting for go-to-market functions. Partner with senior leaders to connect financial performance with operational metrics, improve data quality, build dashboards, automate workflows, and support investment decisions. Collaborate across Accounting, Data, Revenue Operations, People, and Corporate FP&A to improve planning accuracy and business decision-making.
Top Skills:
Google SheetsHexExcelNetSuitePigmentSalesforceSnowflakeSQLTableau
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine



