ERP Architect

$129,000 - $157,657.03 annually; Compensation will be based on education, experience, skills relevant to the role and internal equity

Play a principal role in supporting, building, managing and planning SCU’s core ERP applications and new technology. 

B.   ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide technical leadership and expertise in the Workday ecosystem
• Provide project leadership
• Mentor other EA staff in Workday technology
• Other duties as assigned

C.   SPECIFIC RESPONSIBILITIES

Provide technical leadership and expertise in the Workday ecosystem.

• Design and maintenance of security framework for all Workday functional areas, complying with University Data Security policies and end user requirements. 
• Design, Development, Deployment and Maintenance of Integration systems from Workday to external vendor systems and other internal systems in SCU using Workday integration tools and external integration design tools for Web Service consumption.
• Data Audit, Conversion Build, Formatting and processing for reporting needs, data corrections, mass data updates into various areas of Workday system.
• Design and development of custom modules for SCU specific requirements to track Financial information, including requirements gathering from end users, design of system, development and testing of business process, reporting and integrations.
• Redesign and troubleshoot system configurations per end user requirements,  following implementation procedures, including testing and deployment
• Provide expertise in Workday domain that may include but is not limited to:
• Configurable security 
• Integration tools (EIB, Workday Studio, Core Connectors and Document Transformation)
• Business processes and custom report development, including BIRT
• Data conversion
• Holistic view of Workday system as a whole, and ability to identify impact of changes beyond discrete functional areas
• Help establish a well controlled systems environment by defining, documenting, and enforcing system standards
• Collaborate with the Workday Community in order to resolve issues and proactively remain informed about enhancements
• Identify opportunities for system improvement
• Provide analysis, system changes, and organizational skills to solve various technical problems that may be outside the scope of other EA staff expertise
• Help technically to expand and/or connect Enterprise Applications functionality with other technical services provided by IT

2. Provide project leadership

• Lead teams of EA and functional office staff on focused projects to deliver new and/or improved services.  In the process, engage key stakeholders, value different technical/functional approaches and possible solutions, explain criteria for decision-making and identifying best choices, and help define and ensure successful testing and timely delivery.
• Gather requirements, design, develop, deploy and maintain system modules, troubleshooting user issues and coordinating with multiple end user offices for cross functional projects. 
• Smoke test existing configurations, performance tune and explore new features and functionality during biannual feature release. Simplify existing system complexities and streamline processes for better system usage and user experience.
• Work independently on projects not requiring a team approach

3.   Mentor other EA staff in Workday technology

• Work with EA staff on improving their skills in specific areas.  This may take the form of 1-on-1 tutoring or presentations to groups of EA staff
• Conduct “walkthroughs” and best practices for proposed analysis or configuration modifications, and points out useful resources for further study
• Identify areas for growth, provide insights and share helpful feedback, and provide tips for building professional networks within Workday Community and beyond
• Work with management to research, recommend, and implement training programs 
• Develop documentation on typical functions, processes, configurations used within Workday

4. Provide Support for legacy ERP systems

• Maintain user security and troubleshoot access issues
• Deconstruct PeopleSoft Components to isolate records and data for any legacy reporting needs
• Maintain legacy systems, including any patching or migration requirements as infrastructure needs dictate
• Assist users with finding financial transactions in legacy system.

5. Other Duties as Assigned

• Learn new skills through Workday Community, Workday Learning Center, Workday Rising and other educational opportunities
• Special projects, as assigned

D.   QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. 

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1.   Knowledge, Skills and Abilities

• Comprehensive knowledge of Workday Security design and configuration, including Authentication Policy design and maintenance, system account maintenance and account security, and data security audits
• Comprehensive knowledge of Workday Integration (including EIB and Cloud Connect), Workday Studio, Web Services and Java programming
• Comprehensive knowledge of Workday reporting tools, including Calculated Fields, PRISM, and Standard, Custom, Composite, Matrix, BIRT and XPresso reports.
• Comprehensive knowledge of PeopleSoft tool set, including Application Designer, PeopleCode, SQR, and Application Engine.
• Comprehensive knowledge of Workday system administration tools including Business Process Administration and Design, Condition Rules, Custom Validations, System Configuration design, Custom Object development and Request Framework design
• Thorough knowledge of systems analysis tools and techniques
• Thorough knowledge of project management techniques.
• Comprehensive knowledge of data extraction and processing tools including SQL, Python, XML and JSON formatting. 
• Comprehensive knowledge of Workday Finance
• Ability to multi-task and handle various projects simultaneously to drive timely results
• Excellent oral and written communication and interpersonal skills

Education

• BA/BS required.  Graduate education is preferred.
• Workday Pro Certification preferred, in any technical track: Integrations, Reporting, Security, or Studio

Experience 

• Minimum of 8 years of experience in ERP support or software development lifecycle.
• Minimum of 2 years of experience providing technical support for Workday Finance, including reporting, integrations, security, business processes, and configuration management.
• Minimum of 2 years of experience providing technical support for PeopleSoft, including PeopleTools, PeopleCode, and Application Designer.

E.   PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.  A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation. 

• Considerable time is spent at a desk using a computer terminal.  

• Required to travel to other buildings on the campus.

• Required to attend conference and training sessions within Bay Area or in- or out-of-state locations.

F.   WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. 

• Typical office environment.

• Mostly indoor office environments with windows.

• Offices with equipment noise.

• Offices with frequent interruptions.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.  For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at  https://www.scu.edu/title-ix/. 

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities.  Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at [email protected] or by phone at (408)554-5750. Please note: This contact information is intended for accommodation requests only. Resumes or inquiries about application status sent to this inbox will not be reviewed or forwarded. For resumes or questions regarding application status, please contact [email protected].