Failure Analysis Engineer

Sr. Manager - Product Quality and Failure Analysis Engineering (PQE/FAE)

ChargePoint is looking for a Failure Analysis Engineer with an interest in hands-on failure analysis lab of electronics and PCBA including AC/DC converters, DC/DC converters, electrical components, and modules. In this role, you will lead failure analysis investigations, interpret findings from electrical and physical testing, and communicate root cause conclusions to cross-functional teams. You will own investigations end-to-end—from initial fault isolation through final corrective action—ensuring exceptional quality at every stage of ChargePoint’s electric vehicle charging products. To be successful at ChargePoint this person must be highly motivated, self-directed, and comfortable working in a loosely structured and fast-paced environment. Training and mentorship will be provided for candidates who bring strong analytical foundations and a willingness to learn hands-on electrical and physical analysis techniques.

As a Failure Analysis Engineer, your responsibilities will focus on conducting and interpreting root cause analysis:

• Lead system- and component-level failure analysis for customer field returns, new product introductions, and factory yield excursions; identify patterns across multiple failure events to surface systemic issues
• Performs laboratory hands-on electrical and physical failure analysis for fault isolation on electronic products (EVSE, AC/DC converters, DC/DC converters, PCBA, and cable harness); interprets test data and documents findings in formal failure analysis reports
• Defines and executes test plans for functional electrical testing, circuit analysis, fault isolation, probing, and failure duplication; communicates root cause conclusions to engineering and cross-functional stakeholders
• Collaborates with engineering and operations teams to identify the root cause for issues related to field, manufacturing, supplier quality, and product design
• Drives corrective and preventive action (CAPA) closure; maintains KPIs and databases; engages directly with suppliers or contract manufacturers on quality escapes as needed
• Drives ambiguous problems to resolution independently, translating incomplete or conflicting data into clear findings and actionable next steps.

• Bachelor's degree in Electrical Engineering, Materials Science, Mechatronics, or a related technical field with 0–2 years of experience (new graduates welcome). Relevant coursework, capstone projects, and internships count toward experience.
• Ability to read and interpret electrical schematics and component data sheets
• Familiarity with electrical systems and components (PCBA, MOSFETs, IGBTs, Capacitors, Relays, Cable Harness, etc.) including their failure modes/mechanisms
• Familiarity with or exposure to electrical test equipment such as Digital Multi-meter (DMM), Oscilloscopes, Power Supplies, Electronic Loads, etc.
• Familiarity with physical failure analysis techniques such as optical microscopy and 2D / 3D X-ray
• Experience applying problem solving tools including Root Cause Analysis
• Ability to work independently as a self-starter; comfortable driving investigations with limited guidance and adapting approach as new data emerges
• Interest in electronics industry such as automotive, consumer electronics, solar, electric vehicle, AI data centre, or battery
• Willingness to travel domestically and internationally up to 10% of the time

Campbell, CA

The base salary range for this role is $83K – $112K per year. In addition, this position is eligible for annual merit-based RSU grants. The company offers a comprehensive benefits package including health, dental, and vision insurance; 401(k); paid time off; parental leave; life and disability insurance; and wellness resources.

Compensation may be adjusted based on work location.