FOIA Program Analyst II

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Western Door Federal is seeking a FOIA Program Analyst to support the timely, accurate processing of federal information requests, including routine requests, backlogged cases, appeals, and litigation matters. The position reviews responsive records, conducts disclosure analysis, applies appropriate FOIA exemptions, and prepares records and correspondence for Government review and release. Through careful analysis and complete case documentation, the analyst supports government transparency while protecting sensitive information.

The Analyst coordinates with records custodians, requesters, and Government stakeholders to clarify requests, identify responsive records, and address disclosure concerns. The role also supports eDiscovery searches, redaction, quality assurance, and process improvements that promote consistent case processing and backlog reduction. Work is performed remotely through Government-approved systems, with in-person meetings as required.

Responsibilities include, but are not limited to:

• Request, identify, review, and analyze records responsive to assigned FOIA requests, backlogged cases, appeals, and litigation matters using approved case-management and tracking systems.
• Conduct disclosure reviews and apply appropriate FOIA exemptions using independent judgment consistent with applicable federal laws, privacy requirements, and agency policies.
• Coordinate as needed with Government FOIA staff, program offices, regional locations, records custodians, and requesters to clarify scope, disclosure concerns, search terms, and outgoing responses.
• Prepare records for release using approved redaction tools, including redactions, sanitization, Bates numbering when applicable, and indexes describing withheld material and exemption codes.
• Support appeals and litigation matters, including review in Relativity or other approved eDiscovery tools, preparation of correspondence, Vaughn-index support, and documentation of actions taken.
• Develop and implement Government-approved search terms in designated eDiscovery systems and document search activity and potentially responsive records.
• Maintain complete and accurate case files, including draft responses, notes, annotations, correspondence, and supporting documentation in designated tracking systems.
• Review work for completeness, accuracy, appropriate exemption application, and consistency before submission for required Government review and approval.
• Identify processing barriers and opportunities to improve workflows, reduce rework, and support timely completion of assigned cases.

Basic Qualifications:

• Demonstrated expertise in the review and handling of FOIA cases.
• Relevant training and experience supporting FOIA case processing, disclosure review, records redaction, appeals, litigation, or related federal information-access work.
• Strong working knowledge of FOIA processes and related federal laws and requirements, with demonstrated experience applying that knowledge to case processing.
• Understanding of federal agency FOIA operations, including coordination among program offices, records custodians, regional offices, and designated disclosure officials. Strong analytical, writing, and organizational skills, with the ability to maintain accurate case documentation, manage competing priorities, and communicate clearly with stakeholders.
• Familiarity with case-management, SharePoint, Box, and approved eDiscovery tools used to identify, categorize, review, and process responsive records.
• Ability to obtain and maintain the required Tier 1 background investigation and comply with HSPD-12/PIV requirements and suitability procedures.
• Ability to meet the residency requirement of having lived in the United States for at least three of the preceding five years before applying for a Federal ID Card, subject to applicable provisions for foreign nationals and qualifying overseas service or dependent circumstances.
• Ability to complete required security awareness, privacy, records-management, Rules of Behavior, and applicable role-based training, and comply with nondisclosure requirements.
• Ability to work remotely and attend in-person meetings as needed.