Global Resilience Manager

About the Team

The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption.

About the Role

The Resilience Manager ensures the security and continuity of OpenAI’s people and operations worldwide. This role integrates travel, event, and crisis management programs through hands-on operations, proactive risk identification, and cross-functional collaboration. You will protect employees during travel, events, and incidents while advancing training, crisis preparedness, and event-security initiatives. The ideal candidate is calm under pressure, detail-oriented, and collaborative, with strong event-security experience and the ability to navigate complex, dynamic environments.

This role will require up to 50% travel for support of global CorpSec responsibilities. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Drive multiple aspects of OpenAI’s travel and event security operations, including improving our travel ticketing system, delivering pre-trip briefings, vetting itineraries, conducting risk assessments, and providing on-the-ground support for global travel.

• Monitor global developments, identify emerging threats, and deliver timely intelligence and guidance to travelers, leaders, and cross-functional partners.

• Serve as a key liaison between Corporate Security, Workplace, HR, Legal, and other Security teams during incidents, regional disruptions, and critical operations.

• Develop and implement security plans for OpenAI-sponsored or executive-attended events, managing access control, credentialing, emergency procedures, and vendor coordination.

• Support crisis-management initiatives, including tabletop exercises, after-action reviews, and readiness documentation, while contributing to training on travel, event, and crisis response.

• Manage records and workflows across JIRA, mass messaging systems, and related tools to ensure accountability, compliance, and operational consistency.

• Partner with external vendors, consulates, and security providers to maintain global standards of care and operational excellence, traveling up to 50% to support events and key Corporate Security missions.

You might thrive in this role if you:

• Bring 10+ years of experience in corporate security, crisis management, or travel operations, with proven success leading travel- and event-security programs in complex environments.

• Communicate clearly and translate technical or geopolitical information into actionable guidance for diverse audiences and itineraries.

• Build trusted partnerships across departments and with external vendors, venue security, law enforcement, and executive-protection teams.

• Operate with integrity, discretion, and sound judgment under pressure, leveraging tools such as JIRA, mass messaging systems, Google Suite, and Slack for coordination and reporting.

• Willing to support travel, event, and crisis operations outside standard hours and travel up to 50% to advance global Corporate Security objectives.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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