The HR Generalist will support core HR functions like recruiting and onboarding, manage HR documentation, coordinate projects, and drive employee engagement initiatives.
Pet Food Express is seeking an HR professional with a passion for improving systems, streamlining workflows, and bringing big ideas to life. Reporting to the HR Manager, Employee Experience, you’ll support various HR functions as needed including store Recruiting, Employee Relations, and Onboarding. You'll also lean heavily into project management and collaborate with a small but mighty HR team to plan and execute key initiatives from start to finish that elevate the HR department and employee experience. If you love building efficient systems, managing change, driving progress, and making an impact on the overall productivity of the department, we’d love to hear from you!
Please Note: This position is a hybrid role, involving on-site work at our corporate headquarters in Concord, CA. Candidates who are fully remote or outside of reasonable commuting distance will not be considered at this time.
Responsibilities:
HR Operations & Documentation:
About the Company
Pet Food Express is a leading California-based pet specialty retailer with a passion for improving the lives of pets and their owners. Our philosophy revolves around the belief that pets are part of the family, deserving of the best care possible. Since our inception, Pet Food Express has been committed to making a positive impact on the communities we serve by promoting responsible pet ownership, supporting various animal welfare initiatives, and ensuring pets are happy, healthy and homed. With over 60 locations across the state, Pet Food Express has become a trusted destination for pet parents seeking high-quality products and personalized advice from knowledgeable and dedicated staff.
Please Note: This position is a hybrid role, involving on-site work at our corporate headquarters in Concord, CA. Candidates who are fully remote or outside of reasonable commuting distance will not be considered at this time.
Responsibilities:
HR Operations & Documentation:
- Support core HR functions: full-cycle recruiting, onboarding, new hire orientation, employee newsletter, education, and employee relations.
- Manage shared HR platforms like HelpScout, SharePoint, OneDrive, PayFactors, and PerformYard to maximize department productivity and organization.
- Develop and maintain comprehensive project documentation including SOPs, schedules, and reports.
- Create and maintain dashboards to report on key HR metrics (e.g., turnover, time to fill).
- Work closely with senior HR leaders to translate high-level ideas into executable projects.
- Coordinate with HR teammates and stakeholders to ensure alignment with department goal and complete tasks as assigned.
- Serve as a resource for process knowledge and documentation to ensure consistency across the team and the team’s development of new skills and methods.
- Execute long-term HR project management plans related to HR initiatives, ensuring smooth transitions and employee adoption.
- Identify process bottlenecks, propose solutions, and execute fixes directly.
- Track and communicate project progress, potential issues, and outcomes to senior HR leaders.
- 5+ years of experience in HR, including recruiting responsibilities and project coordination experience.
- Strong organizational and project management skills, comfortable being a self-starter and change agent.
- Ability to balance strategic thinking, high sense of urgency, with attention to detail and follow-through.
- Experience with HR systems and platforms (ATS, HRIS, document management tools).
- A proactive, collaborative, and solutions-oriented mindset with a passion for process improvement.
- Excellent communication skills, with the ability to communicate effectively with stakeholders at all levels.
- Pet Friendly Workplace: Bring your well-behaved pup!
- Grow with us: Many potential career paths and options for advancement within the company
- Generous in-store employee discount that extends to your family
- A full range of health insurance options: Medical, dental, vision, life, long-term disability insurance. FSA and HSA options.
- 401(k) plan with employer match
- Get Rewarded: Employee referral bonuses.
- Rest and Relax: Competitive Paid Time Off
About the Company
Pet Food Express is a leading California-based pet specialty retailer with a passion for improving the lives of pets and their owners. Our philosophy revolves around the belief that pets are part of the family, deserving of the best care possible. Since our inception, Pet Food Express has been committed to making a positive impact on the communities we serve by promoting responsible pet ownership, supporting various animal welfare initiatives, and ensuring pets are happy, healthy and homed. With over 60 locations across the state, Pet Food Express has become a trusted destination for pet parents seeking high-quality products and personalized advice from knowledgeable and dedicated staff.
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