Manage employee data and documentation accurately and confidentially within People Operations. Use ServiceNow to handle cases, coordinate compliant documentation workflows, collaborate across teams, and support HR-related tasks. The role requires strong English and Vietnamese communication, attention to detail, calm issue resolution, and at least two years of data administration and document management experience.
Overview
Qualifications
Responsibilities
- We are seeking a detail-oriented People Operations Specialist to join our dynamic team. In this role, you will be instrumental in maintaining the accuracy and efficiency of data administration and document management within the People Operations team.
Qualifications
Job Requirements:
Strong written and verbal communication skills in English and Vietnamese.
Proficiency in additional languages is highly preferred (e.g., Spanish, Italian, French, German, Vietnamese, Korean, Japanese, Chinese, Brazilian Portuguese).\
2+ years of experience in data administration and document management.
Responsibilities
(May perform other duties as requested that may not be specifically addressed in this document)
Responsibilities and Accountabilities
- Manage and maintain employee-related data with precision and confidentiality.
- Utilize customer relationship management systems (e.g., ServiceNow) to handle cases effectively.
- Coordinate documentation processes, ensuring compliance with company policies and procedures.
- Collaborate with cross-functional teams to streamline data and document workflows.
- Provide exceptional support to the People Operations team and assist with HR-related tasks.
- Ability to anticipate issues and stay calm under pressure
- Understanding of SLA and HR Shared Service is an advantage
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