HR Technology Coordinator

Position Summary: 

The Project Coordinator supports the HR Technology Consultant in managing client engagements and internal initiatives. This role is responsible for coordinating project activities, maintaining timelines, organizing documentation, and facilitating communication between clients, vendors, and internal stakeholders.

The ideal candidate is highly organized, detail-oriented, and experienced in coordinating projects in a professional services or HR environment. Experience administering and supporting ADP is strongly preferred. This role offers exposure to HR consulting engagements, HR systems, and client project delivery, providing an opportunity to develop deeper expertise in HR operational workflows and HRIS platforms.

Supervisory Responsibilities: None

Essential Tasks:

Key Responsibilities

• Project Coordination & Support
• Assist in managing multiple client projects simultaneously
• Maintain project plans, timelines, status updates, and action logs
• Schedule and coordinate client meetings, internal meetings, and vendor calls
• Track deliverables and follow up with stakeholders on outstanding items
• Document meeting notes, decisions, and next steps
• Client & Vendor Communication
• Serve as a coordination point between consultants, clients, and vendor partners
• Ensure clear communication of project milestones, deliverables, and timelines
• Assist in preparing materials for client meetings and presentations
• Escalate project risks, delays, or issues to the HR Technology Consultant
• Documentation & Reporting
• Maintain organized project documentation and client files
• Assist in preparing client reports, summaries, and project updates
• Track project progress and key milestones
• Support development of internal process documentation and templates
• Maintain meeting notes, project documentation, and collaboration materials using Microsoft OneNote
• Administrative Support
• Provide administrative support for consulting engagements and internal initiatives
• Organize project documentation, implementation materials, and client deliverables
• Coordinate calendars, meeting logistics, and follow-up communications
• Assist with preparation of reports, presentations, and workflow documentation
• Systems & Process Support
• Assist with documenting HR and payroll processes, including onboarding, benefits administration, and employee data management
• Support workflow documentation and process improvements within ADP
• Help organize system documentation, user guides, and configuration notes
• Maintain project documentation and process libraries using Microsoft OneNote

Qualifications

Required

• 2–5 years of experience in project coordination, HR operations, payroll, benefits administration, or professional services
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office, particularly Excel and PowerPoint

Preferred

• Experience using Microsoft OneNote for project documentation, meeting notes, and collaboration
• Experience supporting consulting engagements or client-facing projects
• Experience working within an HR consulting firm, benefits brokerage, or payroll services organization
• Familiarity with project tracking tools (Smartsheet, Monday.com, Asana, etc.)
• Experience in HR, benefits, payroll, or related services

Core Competencies:

• Leadership: Display leadership skills and ability to motivate fellow employees (If applicable)
• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

• Experience administering ADP, including administrative functions, HRIS management, benefits administration, and workflow configuration
• Bachelor's degree is preferred
• 2–5 years of experience in project coordination, HR operations, payroll, benefits administration, or professional service

Systems:

• Proficient with Microsoft Office Suite
• Applied Epic experience preferred, but knowledge of similar Agency Management System (AMS) is acceptable

Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching, and stretching in all directions

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members