Director, Learning & Development (L&D)

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Who We Are and What We’re About:

Brightline is on a mission to build a bright future for every child, bringing extraordinary behavioral health care to children and families.
We’re in the middle of a behavioral health crisis that we can’t ignore—especially not when it comes to our children. 1 in every 5 children has a behavioral health condition, yet up to 80% still get little or no help. Far too many families face insurmountable barriers when their child really needs help, and parents are too often left feeling alone and without the support they need. We can do so much better. That’s why we’re here! 

When you join Brightline, you’re joining a team that has an unstoppable drive to change the lives of families across the country. We’re a team of thoughtful problem-solvers, expert and kind clinicians, and experienced operators and technologists. Above all, we’re committed to helping each other succeed, learn, and grow—all while bringing care to families when, where, and how they need it.

No matter what you’re looking for in your next role, we’re pretty confident that you’ll #FindItAtBrightline.

As an early L&D Leader at Brightline, here's what your day-to-day activities might look like: 

  • Establish and continuously improve practices, processes, and tools to ensure organized project management for multiple programs.
  • Partner with business leaders to identify training and development needs and provide solutions to close capability gaps
  • Manage programs end-to-end while providing consistent communication with stakeholders, teammates, and leadership regarding timelines and milestones.
  • Thrive in a fast-moving environment with the ability to prioritize work while still maintaining positive relationships.
  • Manage one-off requests for vendor-led coaching and mentoring engagements, 360 Leadership Survey requests, and team development engagements.
  • Own creation of quarterly business review updates for courses and programs. Maintain inventory of course materials.
  • Continually analyze training needs to develop new training programs or modify and improve existing programs
  • Partner with leaders across the organization to support development and delivery of scalable learning programs for their teams, inclusive of in-person, remote, and vendor-led trainings
  • Partner with people operations and department leaders to continuously improve new hire training programs

And here are the kinds of projects you might work on in your first few months:

  • Stand up an L&D center of excellence to support functional training program (e.g. clinical technical training) which will include content design / redesign support, implementation of curricula into LMS, assessment frameworks, coaching on adult learning best practices, measurement of training effectiveness and program management support
  • Design, facilitate, and scale a learning and development framework that aligns to our culture, talent needs and business requirements
  • Design and conduct an ongoing needs analysis for executives, managers, and employees across the organization and create a framework for developing manager capabilities, building leadership skills, working with teams on career development, and promoting an equitable and inclusive work culture.
  • Create a framework for analyzing, tracking, and measuring the success of learning and development programs.

 About you:

  • You have demonstrated experience designing and executing Learning and Development at an organizational level
  • You are experienced in instructional design (online, virtual, and in-person) and LMS platforms
  • You have substantial experience working in human resources, learning and development, leadership development, and/or organizational design
  • You are well-versed in various adult education learning styles
  • You are skilled at developing training programs for managers, facilitating leadership development workshops, and supporting diversity, equity, and inclusion programs
  • You are efficient at designing and curating engaging and effective content

Bonus points for experience with:

  • Experience with Human-Centered Design 
  • Experience at a fast-growing startup is a plus
  • Bachelor’s or Master’s degree in I/O psychology, instructional design, education, or a related field
  • Certification in L&D, Human-Centered Design, or related specialization
  • Experience working in the Technology/SaaS industry 

Benefits + Perks: 

  • Remote first and focused on community—we have Bright Spots with employees across the country (check out more info below) + generous work-from-home stipend
  • Competitive compensation & benefits packages because we know the work you do is hard and we recognize how valuable you are, including an unlimited PTO policy + 14 paid holidays, Health, Vision, Dental, 401k, and stock options
  • Collaborate with diverse members across teams with weekly group learning opportunities and team breakfasts (and offsite retreats in the future!)
  • Dedicated time for your health and wellness, including group workouts and meditations hosted by Brightline employees 
  • With your help, we’ll build diverse & equitable programs and experiences

Brightline is a nationally distributed team with many of our team members located throughout the country, some of those being: New York, Boston, Seattle, Portland, Atlanta, Houston, Denver, Minneapolis, San Diego, and Los Angeles. The Brightline office is headquartered in the SF Bay Area, but we consider all local and remote (U.S.) candidates. Brightline is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

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Location

175 Forest Ave, Palo Alto, CA 94301

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