RingCentral delivers cloud business communication solutions that frees people to work the way they want in today’s mobile, distributed and always-on work world. Delivered on a state-of-the-art cloud infrastructure, by combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments to thrive in a new world of work.

Job Description:

RingCentral is seeking a seasoned IT Manager, HR Systems to lead and deliver high-impact compliant HR solutions. This role is responsible for overseeing all the HR platforms ecosystem to enable transformation, growth, maturity and scale. You will lead HR programs using technology for our global workforce to support $10B+ high growth plans. You will work cross-functionally with business partners to deliver solutions for our unique internal business needs. An ideal candidate for this position is a true self-starter, critical thinker, problem solver, drives results with speed, a big picture thinker who breaks down silos, collaborates, challenges status quo and prompts solutions.

Responsibilities

• Responsible for the development of an IT HR systems roadmap that aligns with the business priorities

• Utilize technology to increase efficiency, promote employee and manager self-service and support digital environment

• Ensure necessary change management and compliance with systems management

• Performs needed HR transactions in HRIS and ensures adherence to all SOX requirements for HR transactions

• Work closely with Talent Acquisition, Total Rewards and Employee Success HR Business Partners to optimize HRIS capabilities

• Oversees all technology operations and evaluates them according to the overall growth plans

• Establish strong working relationships with HR stakeholders, senior leaders and cross-functional teams in the capacity of a trusted advisor for IT

• Hire, develop and motivate a high performing global team and set team's deliverables, objectives, performance goals

• Ensure effective transfer of information between Payroll, IT, Finance, Stock Administration, etc. in support of all HR transactions.

• Drive organizational adoption of system capabilities.

• Manage system change requests in line with existing priorities.

• Ability to think critically, solve problems, make decisions and across the organization

• Excellent negotiation, influencing, collaboration, communication, and presentation skills

• Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery

• Well organized with the ability to multitask, prioritize and manage shifting responsibilities in a dynamic, cross-functional teamwork environment

• Strong attention to detail, organizational skills, excellent verbal and written skills and the ability to multi-task and manage complexity

• Ability to adapt to modification and changes to project plans, demonstrating flexibility to implement new strategies and tactics to accommodate these changes

• Ability to make both strategic and tactical decisions on sensitive, confidential issues

• Proactive and takes initiative to gather information, investigate gaps / issues, identifies potential solutions and presents to both Business and IT stakeholders

• Oversees and works closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction

• Facilitate review sessions with functional owners, subject matter experts and end-user representatives

• Oversee the project lifecycle for projects within HR systems

Qualifications

• BS degree in Computer Science or related field and equivalent practical experience

• 5+ years of knowledge and related industry experience in one or more business domains with other HR HCM systems such as SAP or PeopleSoft

• Strong technical experience with XSLT, XTT, XML and object-oriented development including Java 

• Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards)

• Master Data Management - Employee Master SSOT

• In-depth experience and prior implementation experience with Workday HCM, Benefits, Compensation, Talent management, Performance, Recruiting, Absence management, Time tracking, Payroll, Reports, Calculated fields, EIB, Workday Studio integration & Dashboard creation. Expert understanding of Workday security.

• Experience with the full lifecycle of both implementations, upgrades and providing Workday Support.

• Strong Workday security, business process design, and integrations experience

• Must exhibit strong security and confidentiality practices with systems that handle sensitive data

• Experience and proven success in evaluating and developing fit for purpose,technology-enabled systems and processes

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About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

RingCentral is headquartered in Belmont, California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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