IAM Analyst

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers

Reports to the Manager of Identity and Access Management. This position plays a key role in supporting the day-to-day execution of processes and procedures related to the authorization, maintenance, governance, and termination of user access.

The IAM Analyst works cross-functionally with IT, Security, HR, and business teams to fulfill access requests, identify access issues, and ensure user lifecycle activities follow documented security policies and procedures. The role supports ongoing improvements to IAM workflows by providing operational feedback and helping maintain accurate process documentation.

The IAM Analyst assists in documenting IAM procedures and supports quality assurance activities to ensure Tier I and Tier II access requests are processed according to established standards. The role may also support coordination with external or extended support teams under the direction of IAM management.

• Experience with user provisioning, modification, and deprovisioning in a cloud environment such as Google Workspace or Microsoft 365.
• Experience with Google Workspace preferred.
• Basic knowledge of healthcare regulatory frameworks, including HIPAA; general familiarity with NIST and PCI is a plus.
• Basic understanding of identity and access management (IAM) concepts, including least privilege and role-based access.
• Experience utilizing audit reports or access review tools to support user access audits and produce audit evidence.
• Basic understanding of the importance of access controls in securing applications and data.
• Strong spreadsheet skills using Excel or Google Sheets, including filters, basic formulas, and simple lookups.
• Experience supporting user lifecycle management, including onboarding, access changes, and terminations.
• Ability to differentiate between standard user access and privileged/admin access, escalating when appropriate.
• Experience working from approved access requests, tickets, and documented procedures.
• Support the Identity and Access Management team with a primary focus on user access tasks across multiple systems.
• Accurately document provisioning actions and access changes within ticketing or tracking systems.
• Perform quality assurance (QA) reviews to ensure established IAM processes and procedures are followed.
• Serve as an escalation point for urgent access-related tasks from Tier I queues when required.
• Collaborate with cross-functional teams including IT, Security, HR, and Compliance.
• Assist with regular user access audits, including reviewing access requests and validating access approvals.
• Maintain adherence to organizational policies, security standards, and regulatory requirements.
• Assist with maintaining and updating identity governance documentation and procedures as directed.
• Other duties as assigned.

• 2+ years of Tier 1 Help Desk or IT Support experience
• Experience performing user account management and access provisioning as part of an IT or service desk role.
• Experience supporting a healthcare or regulated environment is strongly preferred
• Experience using ticketing systems such as ServiceNow, Jira, Zendesk, or similar
• Strong attention to detail and the ability to follow documented procedures and workflows
• Basic knowledge of security and access control concepts as outlined in this job description
• Ability to comply with and support HIPAA and data privacy requirements
• Strong written documentation and communication skills

The salary range for this role is $70,040.00 to $87,550.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% . The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.