Industry Expert

About the Role

Arch Systems is looking for an Industry Expert to bring deep, hands-on manufacturing and regulatory expertise into our most complex customer environments. This role is designed for a senior industry practitioner who has spent their career operating inside regulated, high-stakes production environments and can bridge manufacturing operations, IT, compliance, and advanced digital systems.

You will work directly with Arch customers in complex, compliance-driven manufacturing environments, in regulated industries like defense, aerospace, and automotive, helping them apply modern data platforms and AI-driven solutions while meeting strict requirements around data security, traceability, and audit readiness, including ITAR-restricted and FedRAMP-aligned contexts. This role partners closely with Arch’s product, engineering, and customer teams to ensure real-world manufacturing challenges are translated into scalable, compliant solutions.

This is a senior, customer-facing role requiring strong technical judgment, manufacturing credibility, and the ability to operate effectively across operations, IT, quality, and engineering teams.

What You Will Own & Drive

• Act as a Trusted Industry Authority: Serve as a senior subject-matter expert for customers operating in regulated manufacturing environments, providing guidance on manufacturing systems, compliance considerations, and production best practices.
• Bridge Manufacturing, IT, and Compliance: Help customers balance live production needs with IT, security, and regulatory constraints, including ITAR requirements, auditability, data security, and traceability.
• Guide System Architecture in Regulated Environments: Support the definition and validation of manufacturing system architectures that integrate MES, automation, connectivity, and analytics platforms within compliance-driven frameworks.
• Translate Production Challenges into Platform Solutions: Work with customers to convert real production problems into data-driven and AI-enabled solutions that improve operational performance while maintaining compliance.
• Support MES and Digital Manufacturing Programs: Advise on MES selection, integration, deployment, and optimization, ensuring alignment with broader manufacturing and analytics strategies.
• Enable Automation and Connectivity Initiatives: Contribute hands-on expertise across automation projects, machine integration, and industrial connectivity (e.g., OPC UA, MQTT, REST APIs, brokers, and edge devices).
• Collaborate Cross-Functionally: Partner closely with Arch’s product, engineering, and customer teams to ensure solutions reflect the realities of regulated manufacturing environments.
• Lead Complex Programs End-to-End: Drive customer-facing initiatives from discovery through execution, aligning operations, IT, quality, and engineering stakeholders throughout the lifecycle.

What You Bring to the Table

• Deep Industry Experience: Minimum of 15 years of hands-on experience in discrete manufacturing environments.
• Regulatory & Compliance Experience: Proven experience operating within strict regulatory or compliance-driven frameworks. Ability to support ITAR-restricted programs and security-focused environments is required.
• Manufacturing Operations Expertise: Strong background in live production environments with deep understanding of routing, work orders, quality systems, downtime tracking, and manufacturing KPIs.
• MES Expertise: Extensive experience with MES systems, including defining, deploying, integrating, or optimizing MES within factory environments.
• Automation & Machine Integration: Direct involvement in automation initiatives, PLC-based systems, and shop floor integration into IT or data platforms.
• Industrial Connectivity Experience: Hands-on experience with multiple connectivity approaches such as OPC UA, MQTT, REST APIs, brokers, and edge architectures.
• AI & Platform Experience: Strong knowledge and hands-on experience with AI tools and platforms, including applying AI in manufacturing or production environments.
• Technical Foundation: Basic programming knowledge and the ability to understand scripts, data flows, and system logic. Comfortable working closely with engineering teams.
• Leadership & Communication: Proven ability to lead cross-functional programs end-to-end and communicate effectively with both technical and non-technical stakeholders.
• Language Skills: Strong English communication skills required
  
• U.S. Work Authorization & Eligibility: Must be a U.S. citizen or lawful permanent resident (green card holder) and eligible to work on defense-related and ITAR-restricted programs.

What Makes You Stand Out

• Demonstrated experience supporting highly regulated manufacturing environments
• Ability to engage confidently with operations, IT, security, quality, and engineering leaders as a peer
• Track record of defining or guiding manufacturing system architectures in compliance-driven contexts
• Proven success translating production challenges into AI-driven, data-backed solutions
• Strong customer presence built through years of operating in live production environments
• Comfort operating autonomously in ambiguous, high-impact situations

How We Will Support You

• Innovate with Impact: Join a team building advanced AI and data products that meaningfully improve manufacturing operations around the world. Your work will contribute directly to efficiency, sustainability, and technical agility for major industrial players.
• Collaborative Environment: Work alongside a passionate, multidisciplinary team that values curiosity, open dialogue, and cross-functional collaboration. We foster an environment of continuous learning and shared success.
• Growth & Development Opportunities: Develop leadership and technical skills through hands-on experience with product innovation, complex customer programs, and data-driven decision-making. Arch supports your long-term career advancement and deepening of industry expertise.
• Equity & Ownership: Benefit from equity opportunities that align your contributions with the long-term success and mission of Arch Systems.
• Remote-First Flexibility: Thrive in a remote-first culture designed to enable flexibility, balance, and productivity across a globally distributed team.

Application Process

Please submit resumes in English. We encourage passionate applicants to apply, even if they don’t meet every qualification. At Arch, we value authenticity and believe in hiring individuals as their full, unique selves. We’re committed to fostering an environment where team members can leverage their strengths while continuously learning and growing. Don’t let imposter syndrome hold you back—if you’re excited about this opportunity, we’d love to hear from you!

About Arch Systems

At Arch Systems, we empower discrete manufacturing facilities with deep data insights that enable optimal efficiency, precise KPIs, and proactive decision-making. We work with leading manufacturers to integrate and optimize their data for actionable intelligence, fueling productivity and operational excellence.

Compensation Practices

Arch Systems is committed to equitable, transparent, and market-competitive compensation. This role is remote-first, and compensation is benchmarked using San Francisco Bay Area market data as the reference point for our pay ranges.

The San Francisco Bay Area total compensation range for this position is $170,000 – $240,000 USD, based upon experience.

For candidates based outside the Bay Area, compensation may be geo-adjusted based on location-specific market data, cost of labor, and local market practices. Final compensation is determined by job-related factors including experience, skills, scope of responsibility, and performance expectations, in accordance with applicable pay transparency laws.

In addition to cash compensation, this role may be eligible for equity awards, aligning individual impact with Arch Systems’ long-term success.

For U.S.-based employees, benefits include comprehensive medical, dental, and vision coverage for employees and dependents, retirement contributions, and additional programs that support wellbeing and professional development.

International candidates hired through our approved global employment partners will receive regionally competitive benefits and are eligible for non-qualified stock options (NQSOs) from Arch Systems, allowing participation in the company’s long-term success.

Remote Equal

Arch champions a remote-first work environment since its inception, promoting flexibility and inclusivity across all teams. While we welcome talent from diverse locations, we currently do not offer visa sponsorship.

Arch is committed to full compliance with regulations from the Office of Foreign Assets Control (OFAC) to ensure alignment with all applicable sanctions programs. This means we do not engage in transactions or employment practices that conflict with OFAC regulations, including the hiring of individuals residing in regions subject to U.S. sanctions.