Provide pre-sales technical support to SLED sales teams: assess customer requirements, design Fortinet-based solutions, present to customers/partners, collaborate cross-functionally, and ensure customer success and growth.
We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.
As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.
Responsibilities
- Assess customer project requirements
- Align client needs with appropriate Fortinet solutions
- Partner with internal peers to pursue sales opportunities
- Supply Networking/Security guidance in the pre-sale's engagements
- Cross team collaboration
- Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
- Ensure ongoing customer success, support, and growth
Requirements
- 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject
OR
- 3 years’ experience in a related field
A strong proficiency in:
- Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
- Principles of cyber threat management and incident response
- Networking fundamentals including the OSI model and specifics of common network protocols
- Critical thinking
- Professional communication and presentation
General knowledge of at least 2 of the following:
- Network Operations
- Breach Detection and Prevention
- Security Operations
- DevOps
- Wired and wireless Access
- Identity and Access Management
- Public and private cloud
- Web content and security acceleration
About Us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected].
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
Fortinet Sunnyvale, California, USA Office
899 Kifer Road, Sunnyvale, CA, United States, 94086
Fortinet Mountain View, California, USA Office
Mountain View, United States
Fortinet San Jose, California, USA Office
San Jose, United States
Fortinet Santa Clara, California, USA Office
Santa Clara, United States
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