Inside Sales Representatives assist customers with equipment rentals by identifying needs, generating rentals, collecting payments, opening and closing contracts, coordinating driver deliveries and pickups, and providing customer support. They also assist sales staff and help maintain showroom, yard, and shop operations. The role requires customer service, communication, organization, administrative abilities, and familiarity with construction or equipment-related environments.
Inside Sales Reps are the key contact for our customers when making rentals. ISRs communicate with customers to identify needs, collect deposits and payments, schedule rentals and complete contracts. ISRs also assist with making the showroom presentable and clean, as well as assisting other staff in the yard and the shop. If you are excited to help customers find the right tool for the job, this can be a great position for you.
Duties:
- Works heavily on the phone with customers to generate rentals and assist them in other business needs
- Responsible for assisting fellow sales representatives with all rental coordination efforts
- Supporting our customers by opening and closing rental contracts
- Coordination and dispatching of drivers for deliveries and pick-ups
- First line of support for excellent customer service
- Understand and inquire with customers about their projects to meet their needs
- Support other staff in the showroom and in the yard as needed
Knowledge/Skills/Abilities you may rely on:
- Impeccable customer service
- Strong communication and organization skills
- Ability to work in a fast-paced environment
- Proficient with Microsoft Office and other business software
- Ability to juggle competing priorities with strong verbal and written communication skills
- Customer service minded, strong administrative, people oriented professional
Requirements:
- Qualified Candidates should have a minimum of two years’ experience in a construction or equipment-related environment
- Qualified candiddates should have a minimum of 2 years experience in customer service
- High School Diploma or equivalent
- Valid driver’s license and acceptable driving record
What A Tool Shed offers:
We train on the job!
Total compensation package includes base pay plus robust commission plan, and benefits plan including medical, dental, & 401K.
Pay: $18 - 22 per hour, plus commission, DOE
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