Inside Sales Representative

About Face Reality:

Face Reality Skincare was created with one goal: to give people clear skin for good. With over 50 million people experiencing the physical and emotional toll of acne each year in the US, we made it our mission to develop an effective way to achieve clear skin through our clinically verified Clear Skin MethodTM, an adaptive method combining in-clinic treatments from certified skincare professionals, personalized at home product routines and lifestyle guidance. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey.

Our Core Values

Integrity, Inclusion, Collaboration, Adaptability, Accessibility

Our supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.

We are seeking a highly motivated and relationship-driven Inside Sales Representative to help us expand our Acne Expert network. The Inside Sales Representative will play a critical role in driving new business by identifying, engaging, and onboarding licensed skincare professionals into our Acne Expert Program. This role is ideal for someone who thrives in a fast-paced, consultative sales environment and is passionate about skincare, education, and building long-term customer relationships. *Please note that this is a hybrid position working out of our corporate office in San Ramon, CA every Tuesday - Thursday and working remotely Mondays and Fridays.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Proactively prospect and qualify new leads through outbound calls, emails, and social outreach
• Conduct virtual meetings and product demos to educate potential Acne Experts on the Face Reality Clear Skin Method
• Manage and nurture a pipeline of prospective accounts, moving them through the sales funnel to conversion
• Collaborate with the Education and Marketing teams to ensure a seamless onboarding experience
• Maintain accurate records of all sales activities and customer interactions in CRM (ZoHo)
• Track and report on KPIs related to lead generation, conversion rates, and sales performance
• Stay informed on industry trends, competitor activity, and customer feedback to inform strategy

QUALIFICATIONS

• Bachelor's degree OR equivalent combination of education and work experience
• 2+ years of inside sales or business development experience, preferably in skincare, aesthetics, or wellness
• Strong communication and interpersonal skills with a consultative, customer-first approach
• Self-starter with excellent time management and organizational skills
• Experience with CRM systems and virtual sales tools (Zoom, Calendly, ZoHo, etc.)
• Passion for skincare and a genuine interest in helping professionals grow their businesses
• Licensed esthetician or background in professional skincare is a plus

Physical Requirements: 

• Must be able to lift and carry objects weighing up to 25 pounds
• Ability to stand, walk and bend for extended periods
• Excellent hand-eye coordination and manual dexterity
• Ability to perform repetitive tasks with accuracy and attention to detail
• Must be able to communicate effectively in verbal and written form
• Comfortable lifting, pushing, and pulling equipment and materials
• Comfortable using a computer, keyboard, and mouse

At Face Reality you will have an opportunity to:

• Partake in and contribute to a high-growth brand journey
• Be part of a high performing growing team
• Contribute to executing initiatives across professional channels

Salary: $34-$36 per hour plus bonus and full benefits package *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship.