Inside Sales Specialist

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

The Inside Sales Specialist will proactively reach out to potential customers, respond to inquiries, build relationships, and close sales deals across all product categories within the existing distribution platform. Success requires strong communication and negotiation skills, as well as the ability to work collaboratively with internal teams to achieve sales targets.

Key Responsibilities

• Execute on Replacement Components strategies to achieve annual sales growth targets of 15%

• Generate and qualify leads by completing outbound calls to prospective customers

• Respond to inbound inquiries by providing information about products and/or services

• Ensure customer satisfaction and repeat business by building and maintaining relationships with existing customers

• Develop and execute sales strategies and achieve sales targets in collaboration with the sales team

• Recommend products and/or services to effectively address identified customer needs

• Prepare and deliver sales presentations and demonstrations for potential customers

• Negotiate and close sales deals, ensuring favorable terms and conditions

• Ability to maintain accurate and up-to-date records of sales activities, customer interactions, and sales pipeline within a CRM system

This role is based in the West region of the United States

Required Qualifications

• High School diploma or GED

• 3+ years of sales and/or product marketing experience

• 3+ years of customer service experience

• Ability to travel up to 20%

Preferred Qualifications

• Bachelor’s degree

• HVAC or technical sales market and product knowledge 

• Excellent problem solving and analytical skills 

• Experience with contributing to cross-functional (i.e. marketing and customer support) teams, to ensure alignment and support for sales initiatives

• Experience with preparing and delivering sales presentations and demonstrations for potential customers

• Stay updated on product knowledge, industry trends, and competitor activities

• Sense of urgency, self-motivated, commitment, and sense of ownership 

• Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) Salesforce CRM tools

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.