Coordinate Arden Wood’s day-to-day technology needs and lead IT projects with an external managed service provider. Responsibilities include coordinating computer and equipment upgrades, evaluating Wi-Fi and internet issues, supporting a potential telephone system replacement, monitoring support requests, communicating technical recommendations, tracking risks and progress, and providing onsite project oversight through testing and completion.
Arden Wood is seeking someone who can be involved in day-to-day staff computer needs and issues and coordinate and oversee positive resolution with our computer support company (PCS). In addition, they would move specific technology projects forward, provide oversight, coordination, and follow through on several existing tech issues.
Projects may include computer upgrades, improvements to internet connectivity and bandwidth, and a possible telephone system replacement. The IT Coordinator must be able to keep a project organized, explain technical recommendations clearly, and be the onsite project manager when work is underway.
What you’ll do
- Lead Arden Wood’s side of assigned IT projects, from planning and scheduling through testing and completion.
- Coordinate computer and equipment upgrades with PCS.
- Work with PCS to assess recurring Wi-Fi, internet, and bandwidth concerns.
- Help evaluate and coordinate a possible telephone system upgrade.
- Keep leadership informed of progress, decisions, risks, and next steps.
- Communicate patiently and clearly with and employees during technology changes.
PCS will continue to provide help desk services and contracted technical support. The IT Coordinator will provide onsite assistance, monitor and escalate support requests, and coordinate day-to-day technology needs and larger projects through completion.
What you’ll bring
- Experience coordinating IT projects, equipment upgrades, or vendor-supported implementations.
- A working understanding of computers, networks, internet connectivity, and telecommunications.
- Strong organization, follow-through, problem-solving, and customer service skills.
- The ability to work with technical vendors and explain their recommendations to people without an IT background.
- The ability to work onsite and respectfully within Arden Wood’s Christian Science environment.
Experience with a managed IT provider, telephone system project, or residential or nonprofit setting is helpful.
Arden Wood San Francisco, California, USA Office
San Francisco, CA, United States
Similar Jobs
Legal Tech • Professional Services
Provides white-glove on-site and remote technical support to attorneys and staff. Responsibilities include troubleshooting hardware, software, network, printer, mobile device, AV, and video conferencing issues; deploying and maintaining workstations; managing inventory, backups, and conference rooms; documenting resolutions; and coordinating escalations. The role also supports firm-wide IT initiatives, performs proactive maintenance and improvements, and may travel to support trials or other offices.
Top Skills:
AndroidiOSmacOSMicrosoft 365Microsoft TeamsNetdocumentsWindows 11Zoom
Fitness • Retail • Sports
Provide regional IT support for multiple gyms, resolving staff technology issues and coordinating with a managed IT vendor. Manage equipment ordering, tracking, maintenance, repairs, replacements, and retirement. Schedule installations and upgrades, monitor vendor performance, support IT spending, and provide clear technical guidance to staff. The role requires occasional after-hours support, regular staff meetings, and work across Los Angeles-area gym locations.
Top Skills:
BasecampCamerasCheck-In SystemsComputer NetworksGmailGoogle DocsGoogle DriveGoogle SheetsGoogle WorkspaceIt HardwarePoint-Of-Sale SystemsPrintersRedpointRock Gym ProWi-Fi
Kids + Family • Social Impact
Coordinates IT and administrative projects, maintains project trackers and documentation, follows up with vendors and stakeholders, reconciles expenses, processes invoices, tracks software licenses, supports procurement and onboarding, manages scheduling and communications, and provides basic onsite technology troubleshooting across GSGLA locations.
Top Skills:
ConcurMicrosoft 365Microsoft CopilotExcelMicrosoft ListsMicrosoft OutlookMicrosoft PlannerMicrosoft SharepointMicrosoft Teams
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
