Designs and operates cloud and internal infrastructure, identity and access management, SaaS platforms, and automation systems. The role improves reliability, security, compliance, and operational efficiency through IAM governance, infrastructure-as-code, CI/CD, vulnerability management, patching, system hardening, monitoring, and troubleshooting. It also partners with Security, HR, and Engineering on onboarding, integrations, and audit readiness.
About Hashgraph:
Hashgraph is a fast-growing software company committed to supporting, developing and servicing Hedera, an open source, proof-of-stake platform. Hedera is EVM-compatible and has been specifically built to meet the needs of enterprise and web3 applications, which require speed, security, stability and sustainability. Hedera’s public network is governed by industry-leading organizations, spanning 11 sectors and 14 regions who oversee the development and direction of the decentralized platform.
Why this role exists:
We are hiring an IT Operations Engineer to strengthen and scale our internal infrastructure, identity systems, and SaaS ecosystem as the organization grows. This role exists to ensure our systems are secure, reliable, and operationally efficient, while enabling seamless access, automation, and compliance across the business.
In this role, you will:
- Design and operate scalable infrastructure across cloud and internal systems to ensure reliability and performance
- Own and evolve identity and access management (IAM), including SSO, MFA, RBAC, and lifecycle automation
- Improve operational efficiency through automation, infrastructure-as-code, and CI/CD enablement
- Administer and optimize core SaaS platforms (Atlassian, Salesforce, NetSuite), ensuring strong integrations and access governance
- Strengthen security posture through vulnerability management, patching, and system hardening
- Partner cross-functionally with Security, HR, and Engineering to support onboarding, compliance, and system integrations
What success looks like in 6-12 months:
- IAM is fully standardized and automated: SSO, MFA, and RBAC are consistently implemented with clear governance and minimal manual intervention
- Security risk is materially reduced: vulnerability backlog is controlled, patching is consistent, and audit readiness is improved
- SaaS and infrastructure systems operate smoothly: reduced friction, fewer incidents, and well-documented environments
- Operational efficiency increases: automation and CI/CD adoption reduce manual work and improve deployment reliability
What you bring:
Core capabilities:
- Strong systems and cloud engineering fundamentals across AWS, Azure, or GCP
- Proven experience designing and managing IAM systems (SSO, MFA, RBAC, lifecycle management)
- Proficiency in scripting and automation (e.g., Python, Bash, PowerShell)
- Security-first mindset with experience in vulnerability management and system hardening
- Ownership mentality with the ability to independently drive systems and improvements
Functional expertise:
- Infrastructure and systems engineering across Linux-based environments
- Cloud platforms and Infrastructure as Code (e.g., Terraform, Ansible, CloudFormation)
- SaaS administration and integrations (Atlassian, Salesforce, NetSuite or similar)
- Monitoring, observability, and troubleshooting distributed systems
Nice to haves:
- Exposure to web3 or blockchain ecosystems (nodes, RPC infrastructure, or dApps)
- Experience with containerization and orchestration (Docker, Kubernetes)
- Background contributing to open-source projects or building mature DevOps practices
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Evaluates and manages personal lines insurance risks, accepting, rejecting, or modifying new and renewal business within underwriting authority. Builds agent relationships, supports profitable growth, reviews loss ratios, ensures state regulatory compliance, explains underwriting guidelines, and educates agency staff. Specializes in watercraft, motorcycles, motorhomes, and classic and antique automobiles. Mentors junior underwriters and partners with territory managers to identify trends and improve portfolio profitability.
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Lead and coach federal enterprise sales teams, drive net-new agency acquisition and contract expansion, and grow ARR across civilian, DoD, and intelligence agencies. Develop go-to-market strategies, manage complex multi-year software procurements, engage senior government executives, oversee pipeline and forecasting, and coordinate with solution engineering, marketing, and system integrator partners. The role requires extensive federal SaaS sales leadership, procurement expertise, and knowledge of FedRAMP and government contract vehicles.
Top Skills:
FedrampGenerative AiSaaS
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Own strategic enterprise deals within TMT, consistently achieve quotas, build C-level relationships, develop solution knowledge and competitive proposals, and coordinate internal teams to close large contracts.
Top Skills:
MeddicQualtrics Experience ManagementQualtrics Insight PlatformSalesforce
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
