Legal Customer Success Consultant- Phoenix, Tucson (JD Required)

Due to the clientele, qualified candidates must be based in Tucson, AZ or the Phoenix, AZ area.

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

This position exists to create preference and active-users in law schools in an assigned territory by assessing the needs of the customer, developing school & firm-specific business plans, and promoting the advantages of LexisNexis products and services. The Practice Area Consultant will also assist the commercial account team in uncovering leads and opportunities that result in revenue and POS.

Responsibilities:

• Acting as a Consultative Sales Person, by supporting law school customers in order to increase active users

• Working at all levels of a law school, including students, faculty, librarians and leadership (i.e. law school Dean-level)

• Developing strategic account plans (which will differ school-by-school)

• Demonstrating deep product, content or practice area knowledge; acts as internal resource for sales, marketing and segment

• Preparing and deliver specialized customer presentations that communicate our value proposition and differentiators to create new active users

• Conducting research, analysis of findings and shares information with product, segment and marketing

• Developing and executing marketing strategies to meet the needs of students, faculty, and staff at law schools

Requirements:

• Have Juris Doctorate

• 1-2 years practice experience

• Display excellent verbal and written communication skills

• Experience developing and executing on account plans and coordinating key stakeholders and resources to positively impact clients

• Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge

Work in a way that works for you
We promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis®

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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