Life Underwriting Auditor

Please note, this is a remote role based in one of the 23 States Ladder is currently hiring in - AZ, CA, CO, CT, FL, GA, IA, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OR, PA, TX, VA, WA, WI with the exception of the following cities: SF Bay Area, New York City, and Seattle. 

We saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents. Having lost his father at a young age, our CEO, Jamie, was determined to make it easier for people to get the coverage they needed to provide for their families. So, we got to work. We developed a method of real-time underwriting leveraging AI and, in doing so, reduced the months-long process of applying for life insurance to minutes. Our digital experience is quick (instant decisions!), loved by users (check out our Trustpilot or Google reviews) and prolific ($74 billion+ in coverage provided).

Please note, Ladder is not currently sponsoring or transferring OPT or H1-B visas.

What You’ll Do

We believe life insurance innovation must happen in the context of sound underwriting decisions. As our Life Underwriting Auditor, you will bridge the gap between automated data workflows and traditional underwriting, ensuring our real-time decisions stay accurate and high quality as our models evolve. You will partner with engineering, data science, actuarial, compliance, and customer experience teams.

• Conduct underwriting audits and case reviews to ensure accuracy, quality, and adherence to guidelines.
• Review all data to assess mortality and risk probability. Determine rating class, terms, and conditions based on established rules, rates, and guidelines.
• Analyze medical, personal, and financial data from both traditional and innovative data sources to make final, case-by-case decisions on individual applications, with a delegation of authority of up to $8 million.
• Perform complex case reviews and review accelerated underwriting decisions, including cases flagged by automated engines and rule knockouts.
• Evaluate automated underwriting engine outputs, data inputs, and predictive models. Update audit reviews as these models evolve, and recognize gaps in rules that lead to actionable updates.
• Work with many cross-functional teams and stakeholders, clearly communicating audit findings and recommendations.
• Contribute to internal and cross-functional projects.

Who You Are

• A bridge-builder who is comfortable in both automated data workflows and traditional underwriting.
• A data-driven, structured thinker who turns audit findings into actionable insights.
• Adaptable and curious about machine learning, and comfortable as models and rules change.
• A strong communicator and negotiator who builds trust with many teams and stakeholders.
• An innovator. Someone who is passionate about insurance, and wants to help create a new paradigm to make insurance more accessible and affordable for the next generation of buyers
• An optimist, committed to continuous learning, iteration, and user-centered everything.

Experience Required

• 10+ years of life insurance underwriting experience at a leading carrier or reinsurer.
• A delegation of authority of up to $8 million.
• Experience conducting different types of underwriting audits and case reviews.  This experience should include post-issue audits.
• Experience with complex case reviews and accelerated underwriting.
• Familiarity with automated underwriting engines, data inputs, predictive models, and an understanding of rule knockouts.
• Analytical and technical skills for data analysis.
• Proven ability to manage high volumes, fluctuating queues, and turnaround times.
• Experience working with many cross-functional teams and stakeholders, and contributing to internal and cross-functional projects.
• Strong interpersonal and negotiation skills.

Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:

Excellent medical, dental, and vision coverage | We offer competitive healthcare, dental and vision plans for you and your family.

Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure. 

Stock options | We offer competitive stock option packages to participate in the success of building Ladder.

A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.

Ladder Fit Program | Your health matters. That’s why Ladder provides a monthly stipend for wellness-related expenses.

Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.

Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote work. Upon joining, we provide a one-time remote office stipend for all team members and then a monthly stipend to cover WFH costs such as the internet.

Fun company-wide events | We genuinely enjoy spending time together. That’s why we plan fun virtual events to let loose and laugh.

Base pay for this role is determined by the location where the work will be performed and is aligned with the two compensation tiers, as indicated below. Base pay may vary depending on job-related knowledge, skills, experience, and business needs. In addition to the base pay range listed below, this role is also eligible for equity and benefits as shared above.

Tier 2 & Tier 3 (All other locations that Ladder hires with eh exception of San Francisco and New York)
 $100,800- $125,700

Email [email protected] to apply. Ladder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, product, and community. Let us know why you're interested in this position and what unique contributions you can make to the Ladder team. We look forward to hearing from you. 

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can elevate our team with your unique experience!