Manager, Commercial Operations

We’re looking for a Manager, Commercial Ops who sees commercial operations as the engine room of the business: someone who gets real satisfaction from turning a messy pipeline into a clean one, a one-off deal into a repeatable process, and scattered data into a story leadership can act on. You'll have real ownership here, deal desk, pricing, HubSpot, AI-driven workflows, account plans, and the reporting that keeps our whole commercial org honest with itself. 

You will report to the CEO. Antenna is a remote-first company, and we are looking for candidates who can work during US business hours. Preferably, you should be based in a US time zone: Eastern, Central, Mountain, or Pacific. 

• Own deal desk operations end to end: providing pricing guidance, structuring non-standard or complex deals, and keeping pricing and discounting standards consistent across the sales org
• Execute standard SOWs and MSAs and maintain contracting standards, partnering with Customer Success, Sales, and outside legal / fractional GC on approvals and non-standard terms
• Own pipeline hygiene, stage definitions, and forecasting inputs, and run recurring pipeline and forecast reviews that keep leadership focused on the deals and risks that matter
• Own commercial OKRs end to end, setting the cadence, tracking progress against key results, and surfacing risks and blockers to leadership before they compound
• Own data hygiene, lead routing, and lifecycle definitions in partnership with Customer Success, Sales, and Marketing
• Identify and stand up AI-driven workflows across the commercial motion, from automation of routine reports to sharpening pipeline and forecasting signals
• Support development of pitch decks and other sales materials that help the team tell a consistent, credible story to prospects and clients
• Build and operate Antenna's Account Plans capability, mapping key stakeholders, growth opportunities, and account health for our most important accounts
• Drive internal reporting and communication across the commercial org, turning pipeline, deal, and account data into clear, actionable updates for leadership

• 5+ years of experience in revenue operations, commercial operations, deal desk, or a similar sales/commercial function
• Strong financial and commercial acumen, comfortable with pricing logic, deal structuring, and contracting concepts like MSAs and SOWs
• Hands-on experience with SaaS platforms and CRM tooling, ideally as the day-to-day owner of a system like HubSpot (data hygiene, lead routing, and reporting), not just a user of one
• Practical experience using AI tools to drive real efficiency, whether that's automating reporting, building workflows, or applying them to pipeline and forecasting work
• Strong cross-functional stakeholder management, with a track record of partnering effectively across Sales, Customer Success, Marketing, and Legal to keep deals and projects moving
• Practical hands-on experience AI to operational workflows, not just casual or search use of a chatbot

• Work from anywhere during US business hours
• Competitive compensation, including participation in Antenna equity program
• Mentorship from experienced executives
• Opportunity to grow and impact a rapidly growing start up
• Travel to In-person team off-sites (visa-permitting)